Cleverific Order Editing for Shopify

Cleverific Order Editing

Let customers edit orders without reaching out to your team

Rating

4.6

feedback

235

Reviews

chart

#3,836

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    47%
  • More than a year
    29%

Reviews Summary

The Cleverific Order Editing App has received overwhelmingly positive reviews from ecommerce merchants using Shopify. Users praise the app for its ability to address the limitations of Shopify's native order editing options, saving time for customer service teams, providing excellent customer support, reducing manual work, and improving overall customer experience. The app is commended for its user-friendly interface, seamless integration with Shopify, and helpful features like self-serve order editing and automation. However, there are a few negative comments regarding the pricing, the default refund setting, and the creation of duplicate orders. Overall, the app is highly recommended for its functionality and exceptional customer service.

Highlights

Positive reviews highlighting the app's ability to address Shopify's order editing limitations, save time for customer service teams, and improve customer experience.
Positive feedback on the user-friendly interface, seamless integration with Shopify, and helpful features like self-serve order editing and automation.
Positive comments on the excellent customer support provided by the Cleverific team, with users appreciating the responsiveness and personalized assistance received.
Negative feedback on pricing concerns, default refund settings, and the creation of duplicate orders, which some users found problematic.
Overall, the Cleverific Order Editing App is highly recommended by users for its functionality and exceptional customer service.

Rating Breakdown

  • 5
    85% (200 ratings)
  • 4
    4% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (235)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 29, 2026

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 9, 2026

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

Using app

About 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

Store

TopJob

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!

Store

Azuna

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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