Cleverific Order Editing for Shopify

Cleverific Order Editing

Cleverific: Self-Serve Order Editing App for Shopify Stores

Rating

4.7

feedback

235

Reviews

chart

#2,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    11%
  • Less than a year
    52%
  • More than a year
    64%

Reviews Summary

Cleverific Order Editing App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ability to streamline order processing, automate tasks, and provide excellent customer service. The app has been described as a game changer, revolutionizing how businesses manage their Shopify stores. Customers appreciate the intuitive user interface, efficiency gains, and the support team's responsiveness and helpfulness. The app's features, such as bulk product updates, line item property editing, and order customization, have been highlighted as valuable tools for optimizing Shopify operations. However, there are a few negative reviews mentioning issues with default settings causing problems like automatic refunds and concerns about pricing plans.

Highlights

Efficiency gains and streamlining of order processing
Positive customer service and support
Value of features for order customization and automation
Negative feedback on default settings and pricing plans

Rating Breakdown

  • 5
    108% (254 ratings)
  • 4
    6% (15 ratings)
  • 3
    3% (7 ratings)
  • 2
    4% (10 ratings)
  • 1
    11% (26 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 7, 2025

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease. The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business. If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!

Using app

29 days

Total reviews

15

Average rating

4.7

5 / 5 Share

March 6, 2025

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!

1 / 5 Share

March 6, 2025

Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.

Using app

23 days

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry that the default behavior of the app didn't work out for you. While it's been a successful default behavior of our app for nearly 10 years, but we understand your frustration that you didn't feel adequately informed about it. Unfortunately, Shopify doesn't allow refunds to be voided or reversed no matter how soon after the refund is issued. If we could have done such a thing, we absolutely would have. Good luck in your future endeavors.

All reviews

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