Cleverific Order Editing
Cleverific: Self-Serve Order Editing App for Shopify Stores
Rating
4.7
feedback
235
chart
#2,158
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
11%
-
Less than a year
52%
-
More than a year
64%
Reviews Summary
Cleverific Order Editing App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ability to streamline order processing, automate tasks, and provide excellent customer service. The app has been described as a game changer, revolutionizing how businesses manage their Shopify stores. Customers appreciate the intuitive user interface, efficiency gains, and the support team's responsiveness and helpfulness. The app's features, such as bulk product updates, line item property editing, and order customization, have been highlighted as valuable tools for optimizing Shopify operations. However, there are a few negative reviews mentioning issues with default settings causing problems like automatic refunds and concerns about pricing plans.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 7, 2025
Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.
April 1, 2025
Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!
March 20, 2025
I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease. The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business. If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!
March 6, 2025
We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.
Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!
March 6, 2025
Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.
We're sorry that the default behavior of the app didn't work out for you. While it's been a successful default behavior of our app for nearly 10 years, but we understand your frustration that you didn't feel adequately informed about it. Unfortunately, Shopify doesn't allow refunds to be voided or reversed no matter how soon after the refund is issued. If we could have done such a thing, we absolutely would have. Good luck in your future endeavors.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more