Cleverific Order Editing for Shopify

Cleverific Order Editing

Let customers edit orders without reaching out to your team

Rating

4.6

feedback

235

Reviews

chart

#5,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    47%
  • More than a year
    29%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its functionality and customer support. Users have highlighted the app's ability to streamline order editing processes, save time for customer service teams, and improve overall customer experience. The customer service team, particularly Laura and Josh, has been commended for being responsive, helpful, and going above and beyond to assist users with their queries and issues. Additionally, users appreciate the app's user-friendly interface, ease of setup, and the added features that enhance Shopify's native order editing options. However, there have been a few concerns raised about the pricing of the app, with some users mentioning that it may be expensive for small businesses. Another issue mentioned is that the app creates duplicate orders, which can lead to reporting discrepancies and potential confusion for users.

Highlights

Positive reviews highlighting the app's functionality, ease of use, and time-saving benefits
Positive feedback on the exceptional customer service provided by the team, particularly Laura and Josh
Concerns about the pricing of the app, especially for small businesses
Issues raised regarding the creation of duplicate orders and potential reporting discrepancies

Rating Breakdown

  • 5
    85% (200 ratings)
  • 4
    4% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (235)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2026

Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 29, 2026

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

Using app

Over 9 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 9, 2026

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

Using app

About 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

Store

TopJob

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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