Rating
4.4
feedback
185
chart
#1,831
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
41%
-
Less than a year
44%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its ease of use, effectiveness in driving traffic, and the appealing design of the pop-ups. Many users found the app helpful in increasing sales and collecting email subscribers. However, there are some concerns about customer support responsiveness, with a few users mentioning delays in getting assistance. Some users also faced issues with pop-ups not appearing on their websites or experiencing difficulties in customizing certain features. Overall, the app seems to be popular for its user-friendly interface and functionality, but improvements in customer support and technical issues are areas that could be addressed for better user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 3, 2024
Excellent Service your app. I like It
Thank you for your review, Union International! We’re glad to hear that you are enjoying the service and the app so far. If there's anything specific we can do to improve your experience and make it a 5-star one, please let us know. We’re here to help and ensure you have the best possible experience with Smart Pop! Best regards, The Smart Pop Team
July 25, 2023
I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.
Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop
June 30, 2023
Because this app actually helps with traffic and the flow of it is easy to use there is no other app out there like this one
Thank you so much for your fantastic review, Hoodbille Hats! We're thrilled to hear that Smart Pop has been instrumental in driving traffic and providing an easy-to-use experience. It’s great to know that our app stands out for you. Your support and feedback are incredibly valuable to us. We're excited to continue helping your business grow! Best regards, The Smart Pop Team
Feb. 10, 2023
Me gusto el pop up de descuento, es Buena para poner cupon de descuento como pop up, es lo que buscaba. Aun no he explorado otras opciones.
¡Gracias por tu reseña de 5 estrellas! Me alegra saber que te gustó el pop-up de descuento y que encontraste lo que buscabas. Espero que tengas la oportunidad de explorar más opciones en el futuro y que sigas encontrando valor en nuestro producto.
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