Smart Pop ‑ Pop Ups, Email for Shopify

Smart Pop ‑ Pop Ups, Email

Smart Pop Popup & Email

Developer

Rating

4.4

feedback

184

Reviews

chart

#2,708

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    40%
  • Less than a year
    44%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are quite mixed. Many users appreciate the ease of use and effectiveness of the app in driving traffic and increasing sales. Positive themes include the app's user-friendly interface, the ability to create appealing pop-ups, and the helpfulness in gaining new subscribers and customers. Users also like the free plan options and the overall design of the pop-ups. However, there are also negative aspects highlighted in the reviews, such as issues with customer support responsiveness, difficulties in customizing pop-ups, and some technical glitches like pop-ups not appearing on the website or showing promotional content for the app itself.

Highlights

Ease of use and effectiveness in driving traffic and increasing sales
User-friendly interface and appealing pop-up design
Issues with customer support responsiveness and customization difficulties
Technical glitches like pop-ups not appearing on the website
Positive feedback on free plan options and overall design of pop-ups

Rating Breakdown

  • 5
    72% (132 ratings)
  • 4
    13% (24 ratings)
  • 3
    7% (13 ratings)
  • 2
    3% (5 ratings)
  • 1
    5% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

May 3, 2024

Excellent Service your app. I like It

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

July 25, 2023

I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.

Using app

About 24 hours

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop

5 / 5 Share

June 30, 2023

Because this app actually helps with traffic and the flow of it is easy to use there is no other app out there like this one

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Me gusto el pop up de descuento, es Buena para poner cupon de descuento como pop up, es lo que buscaba. Aun no he explorado otras opciones.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias por tu reseña de 5 estrellas! Me alegra saber que te gustó el pop-up de descuento y que encontraste lo que buscabas. Espero que tengas la oportunidad de explorar más opciones en el futuro y que sigas encontrando valor en nuestro producto.

5 / 5 Share

Jan. 18, 2023

Relatively easy to create and appealing. Would definitely recommend for your online shop. Give it a try, you will love it.

Store

Shop4U

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We're glad to hear that you found Smart Pop relatively easy to use and appealing. We're thrilled that you would recommend it for online shops and that you suggest giving it a try. We appreciate your support and hope you continue to love using Smart Pop.

All reviews

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