Smart Pop ‑ Pop Ups, Email for Shopify

Smart Pop ‑ Pop Ups, Email

Smart Pop Popup & Email

Developer

Rating

4.4

feedback

183

Reviews

chart

#2,031

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    41%
  • Less than a year
    43%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users found the app easy to set up and use, with some mentioning that it helped increase traffic and sales on their online store. Users also appreciated the various features and customization options available. However, there were also negative reviews mentioning issues with the app not working properly, lack of customer support, and difficulties in customizing certain aspects of the app. Some users also mentioned experiencing problems with pop-ups appearing multiple times for the same user. Overall, while the app has its benefits, there are also areas that need improvement.

Highlights

Easy to set up and use
Increased traffic and sales
Various features and customization options
Issues with app not working properly
Lack of customer support

Rating Breakdown

  • 5
    72% (132 ratings)
  • 4
    13% (24 ratings)
  • 3
    7% (12 ratings)
  • 2
    3% (5 ratings)
  • 1
    5% (10 ratings)

All reviews

3 / 5 Share

July 25, 2023

I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.

Using app

--

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop

5 / 5 Share

June 30, 2023

Because this app actually helps with traffic and the flow of it is easy to use there is no other app out there like this one

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Me gusto el pop up de descuento, es Buena para poner cupon de descuento como pop up, es lo que buscaba. Aun no he explorado otras opciones.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu reseña de 5 estrellas! Me alegra saber que te gustó el pop-up de descuento y que encontraste lo que buscabas. Espero que tengas la oportunidad de explorar más opciones en el futuro y que sigas encontrando valor en nuestro producto.

5 / 5 Share

Jan. 18, 2023

Relatively easy to create and appealing. Would definitely recommend for your online shop. Give it a try, you will love it.

Store

Shop4U

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We're glad to hear that you found Smart Pop relatively easy to use and appealing. We're thrilled that you would recommend it for online shops and that you suggest giving it a try. We appreciate your support and hope you continue to love using Smart Pop.

5 / 5 Share

Nov. 23, 2022

Really nice app! I chose the free plan and it makes all what i wanted. Thank youuuu soooo muuuchh !!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

All reviews

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