Smart Pop ‑ Pop Ups, Email
The reviews are generally positive about the app’s ease of use, simple setup, clean design, and usefulness for creating popups and offering discounts to new customers. Several merchants say it works well for their stores, appreciate the free plan, and like that it provides a straightforward solution without needing contact forms. A number of reviewers also describe it as effective and helpful, especially for small businesses or users new to Shopify. The main negatives center on reliability and support. Some users report that the app does not work properly, especially on mobile, or that certain features like exit-intent triggers and email notifications are unclear or not functioning as expected. Support is a recurring complaint: reviewers mention slow or nonexistent responses, no live chat, and difficulty submitting tickets. Overall, the app seems promising and easy to use, but its value is limited for some merchants by technical issues and weak customer support.
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I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.
Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop
I used this app for popups. I like it but can't figure out how to email myself after someone signs up
Hi there, Thank you for your feedback. Currently, the app only can send the email manually, so you will not do this with the app. We will upgrade the feature in the next time. Feel free to let us know if you need any assistance or information. Good luck with your business! Eggflow Support Team.
I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
NICE pop ups easy to use and the plan free is great for me that I am starting a small business super
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
So far very helpful and easy to use. I'm glad I installed it to give offer new customers a reduced price.
Hello there, Thank you for giving feedback. That is fantastic. We hope that you will receive more good experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team.
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