Smart Pop ‑ Pop Ups, Email for Shopify

Smart Pop ‑ Pop Ups, Email

Grow your contacts with Pop Ups, Email Marketing

Developer

Rating

4.0

feedback

12

Reviews

chart

#2,380

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    33%
  • Less than a month
    17%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Users who rated the app highly appreciated its ease of use, effectiveness in generating pop-ups, and the free plan option for small businesses. They found it helpful in offering discounts to new customers and praised its simplicity. However, some users experienced issues with the app not working, lack of support responsiveness, and problems with pop-up display on mobile devices. One user even mentioned being directed to other websites selling different products, which was a major drawback.

Highlights

Ease of use and effectiveness
Support responsiveness
Pop-up display issues
Diverse options for small businesses
Redirecting to other websites

Rating Breakdown

  • 5
    58% (7 ratings)
  • 4
    8% (1 ratings)
  • 3
    17% (2 ratings)
  • 2
    8% (1 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

July 25, 2023

I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.

Using app

About 24 hours

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop

5 / 5 Share

Oct. 31, 2020

I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!

Using app

2 days

Total reviews

29

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.

5 / 5 Share

July 27, 2020

NICE pop ups easy to use and the plan free is great for me that I am starting a small business super

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.

5 / 5 Share

Jan. 8, 2020

So far very helpful and easy to use. I'm glad I installed it to give offer new customers a reduced price.

Using app

15 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, Thank you for giving feedback. That is fantastic. We hope that you will receive more good experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team.

5 / 5 Share

Dec. 21, 2019

super easy to use .

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank for getting back to us. We are glad for you received many values. We hope that you will have more good experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Have a nice day! Eggflow Support Team.

All reviews

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