Rating
4.2
feedback
19
chart
#2,060
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
21%
-
Less than a month
21%
-
Less than a year
37%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include ease of use, simple setup, and helpful features like pop-ups. Users appreciate the app for being beginner-friendly and effective for their online stores. However, negative reviews mention issues with customer service, lack of response to inquiries, and problems with pop-up functionality on mobile devices. Some users also expressed frustration with the app directing to other websites and not working as expected. Overall, the app seems to have potential but needs improvement in customer support and technical issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2025
July 25, 2023
I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.
Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop
Nov. 15, 2020
I used this app for popups. I like it but can't figure out how to email myself after someone signs up
Hi there, Thank you for your feedback. Currently, the app only can send the email manually, so you will not do this with the app. We will upgrade the feature in the next time. Feel free to let us know if you need any assistance or information. Good luck with your business! Eggflow Support Team.
Oct. 31, 2020
I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
July 27, 2020
NICE pop ups easy to use and the plan free is great for me that I am starting a small business super
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
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