[HumanPresence] Shop Protector

July 27, 2022

The service I received from Shop Protect is excellent. They are knowledgeable and give good customer service. They exercise patience while servicing you.

July 18, 2022

Je recevais des spams tous les jours, tout le temps ! Depuis que j'ai téléchargé cette application, terminé ! Merci !

June 24, 2022

J'utilise cette applications depuis plusieurs mois, je suis ravie de son efficacité. Le service après vente est également très professionnel. je recommande.

June 15, 2022

I cannot comment on the effectiveness yet since I just downloaded it, however the customer service is fantastic.

June 7, 2022

Great app if your store is experiencing a lot of bots and spam. It has worked wonders for us and our site.

June 2, 2022

Dit werkt echt top! ik had eerst issues maar dit is perfect door Julis van de customer service opgelost waardoor alles nu goed werkt! super!

May 27, 2022

I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).

May 1, 2022

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

April 25, 2022

A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!

Feb. 10, 2022

Great App for securing any spam bots etc. The App was very easy to install and the customer service is on point! Can definitely recommend.

Dec. 9, 2021

Hands down - best app to protect your shop from bot spam. Affordable, easy to set up, and it works. But the best of all is the excellent support—best support of any app we have ever used. If you are running into any issues - they are available to you. And right away. Not like with most other apps in days. Whenever we had a problem, they not only responded within a few hours. They also solved the issue right away. KUDOS.

Dec. 3, 2021

We had a spam bot attack where 9000 new fake customer accounts were created over a period of only a few days and these had to be checked and manually all deleted, nightmare! That's when we found the shopprotector app who kindly did the set up to protect all our vulnerable pages and we haven't had even one fake account created since. Small monthly fee to pay to avoid these sudden attacks so we'd highly recommend ShopProtector.

Nov. 5, 2021

Love this App it takes the headache out of getting ridiculous amounts of spam. Just upgraded my website and had some issues with shop protector, but Shop Protector went all out and did a full upgrade just to accommodate my website security. The support was there until my website was secure again. I have been with Shop Protector for quite a while and I have come to enjoy and rely on the security and peace of mind they offer.

Oct. 22, 2021

Thank you for solving the issues straight away. Your app has helped project us for more than a year.

Oct. 6, 2021

This app has helped us prevent bot sign ups. In the rare case that I've needed support, they've been very responsive and helpful.

March 27, 2024

Our store was having some technical issues with our sign up page and the support from Julius was quick and very effective. We even had to have another Shopify App involved which could have made it more complicated but Julius still managed to respond in a timely manner and provide everything needed. The support team for this experience was very well received. Thank you!

Feb. 1, 2021

I was receiving a lot of spam and emails from people who's emails had been used to create accounts on my website. I've installed Shop Protector on my site to rid me of this nuisance. The Team at SP were very efficient and set up the app then updated it when there was a Shopify update. So far so good...

Jan. 28, 2021

My store had a surge of bot accounts one day, so I installed this app, and I haven't been seeing any of them again since. It works! Setup was very easy and straightforward too.

Nov. 6, 2020

This app has been great to combat spam. We have seen a 100% decrease so far on multiple sites. More importantly, customer service is excellent and are there to help. Certainly recommend.

Oct. 5, 2020

This star rating is for the Basic plan. Read to end of review for notes on my brief experience with the Plus plan when it was a new product. 5 stars for Basic plan! It blocks bots from using the Contact and New Customer registration forms, and eliminated all of my fake new customer registrations and 95% of my fake contact form use. It can't block 100% because some bots will have cached the old form pages and use those for a year or more. But it will stop new bot use of the forms, and eventually old forms cached by bots will be refreshed. I discontinued use of the Plus plan in December 2019, so my review doesn't cover any developments in the product since then. It was still a very new product at that time. The Plus plan has order blocking features that interfered with Shopify's accelerated check outs that skip the check out page, such as Paypal Express. When I tried the Plus plan, it cancelled and refunded legitimate customer orders. Luckily for me, the Plus plan is more geared toward drop-shippers to stop reseller bots from buying out trending products -- not my business type, so not something I need. Also, Human Presence personnel and customer support are extremely responsive to customer communication.