All reviews

Rating Breakdown

  • 5
    80% (83 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    5% (5 ratings)
  • 1
    12% (13 ratings)
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5 / 5 Share

Feb. 21, 2019

God Life Authentic has been incredibly blessed with the incomparable knowledge of Shop Protector! Our theme required additional attention but not to worry, Will, our support specialist, quickly responded and had everything resolved & protected in no time. His willingness to assist was nothing short of human kindness. Thanks, Will, and thank you Shop Protector. Blessings!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

We were getting lots of spam bots filling in our contact forms. Decided to try this app and it's completely stopped! We were struggling to set it up properly so the support team set it up for us. Great app and great service!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2018

A good app that does what it says. Easy to install and setup. Recommended for all stores. https://www.kinkytoy.store

Using app

3 days

Total reviews

72

Average rating

4.7

5 / 5 Share

Aug. 4, 2018

We've been very happy with Shop Protector. We've only had one fake customer registration since putting Shop Protector on the job, and no other spam issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2018

their app is amazingly good and their support is incredible, quick replies and helped in understanding the app and solving anything I encountered within minutes

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 6, 2018

Very pleased with the customer service! Had some issues with the templates working with the app, so they went right in to fix it and then some! 120% effort and beyond. (adding more functionalities into the app). 5 stars!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2018

Just signed up. Shop Protector fixed the problem I was having - excellent customer service! So happy I found it :) Definitely recommend.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 6, 2018

We were having a real problem with phoney 'customers' signing up for our loyalty program, forcing us to make daily checks to weed them out, and this app has completely erased the problem. It's super.

Using app

5 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 27, 2018

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2018

We haven't experienced fake accounts since we signed up for this app. I definitely recommend to anyone suffering from fake account creations!

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 13, 2018

Love Love Love this app. I was having so many issues with Bots and found this app. John was so helpful , I had trouble loading the correct forms so sent an email and he promptly sort it . This app is a lifesaver Philippa SINCE I FOUND YOU

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Love it! We we're getting plastered with spam, and this took care of the problem and very short order. Highly recommend!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

Highly recommended this app and company. Been using this app for a while and it does exactly what it says. No fake sign ups since this app was installed. Support is awesome, swift and friendly. Do your store a favour and just add this app if you're serious about your business and your customer's protection. Thanks guys for this app.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

I was receiving over 10-15 spam registrations and messages per day. Got this app implemented with awesome help from their technical team, and now NO spam at all. Highly recommend!

Using app

14 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 16, 2017

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 7, 2017

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team. I highly, highly recommend this app if you're having trouble with spam. Peita www.gingerfinch.com.au

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Before I purchased Shop Protector I had dozens of Spam emails every day. It has now been about three weeks since I started with Shop Protector and I have not received ANY Spam emails through my Shopify account. Thank you!!!!!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2017

It seems to be working, no spam sign-ups yet!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

The initial installation was confusing, but the customer service was great. It's been about a week since we installed and we've had no fake accounts created!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

Using app

6 days

Total reviews

1

Average rating

5.0