[HumanPresence] Shop Protector

Jan. 28, 2019

We were getting lots of spam bots filling in our contact forms. Decided to try this app and it's completely stopped! We were struggling to set it up properly so the support team set it up for us. Great app and great service!

Sept. 15, 2018

A good app that does what it says. Easy to install and setup. Recommended for all stores. https://www.kinkytoy.store

Aug. 4, 2018

We've been very happy with Shop Protector. We've only had one fake customer registration since putting Shop Protector on the job, and no other spam issues.

Aug. 7, 2018

Our site has been slow for several months and sometimes our navigation menu was only partially loading on iOS browsers. After consulting with our template developer, he determined that the issue was with a particular script (vital-forms.js). I then used Firefox developer tools to validate this and traced the script back to Ellipsis and figured out that it was related to this app. I uninstalled the app and then checked on the forms that it had been "protecting". The uninstall did not remove the app scripts on those pages and a form submit would still go through their site (and not work since it was uninstalled). I had to then find all of the form liquid pages and revert them to prior to the Shop Protector install. All in all, a very poor app experience that definitely cost us some sales. EDIT: After our experience, the company reached out to me to tell me there was an alternate script in the few cases of site slowdowns and that they were currently re-vamping the app. And they offered to get us up and running with the new script. I declined the offer, but I appreciate them getting in touch so am changing my rating from 1 to 3 stars.

July 13, 2018

their app is amazingly good and their support is incredible, quick replies and helped in understanding the app and solving anything I encountered within minutes

June 6, 2018

Very pleased with the customer service! Had some issues with the templates working with the app, so they went right in to fix it and then some! 120% effort and beyond. (adding more functionalities into the app). 5 stars!

April 24, 2018

Just signed up. Shop Protector fixed the problem I was having - excellent customer service! So happy I found it :) Definitely recommend.

April 6, 2018

We were having a real problem with phoney 'customers' signing up for our loyalty program, forcing us to make daily checks to weed them out, and this app has completely erased the problem. It's super.

March 27, 2018

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

March 4, 2018

We haven't experienced fake accounts since we signed up for this app. I definitely recommend to anyone suffering from fake account creations!

Feb. 13, 2018

Love Love Love this app. I was having so many issues with Bots and found this app. John was so helpful , I had trouble loading the correct forms so sent an email and he promptly sort it . This app is a lifesaver Philippa SINCE I FOUND YOU

June 11, 2021

Love it! We we're getting plastered with spam, and this took care of the problem and very short order. Highly recommend!

Dec. 5, 2017

Highly recommended this app and company. Been using this app for a while and it does exactly what it says. No fake sign ups since this app was installed. Support is awesome, swift and friendly. Do your store a favour and just add this app if you're serious about your business and your customer's protection. Thanks guys for this app.

Nov. 29, 2017

I was receiving over 10-15 spam registrations and messages per day. Got this app implemented with awesome help from their technical team, and now NO spam at all. Highly recommend!

Nov. 16, 2017

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!

Nov. 7, 2017

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team. I highly, highly recommend this app if you're having trouble with spam. Peita www.gingerfinch.com.au

Nov. 6, 2017

Before I purchased Shop Protector I had dozens of Spam emails every day. It has now been about three weeks since I started with Shop Protector and I have not received ANY Spam emails through my Shopify account. Thank you!!!!!

Nov. 2, 2017

It seems to be working, no spam sign-ups yet!

Oct. 30, 2017

The initial installation was confusing, but the customer service was great. It's been about a week since we installed and we've had no fake accounts created!

Sept. 23, 2019

Had a bit of trouble with the install at first but since installed no spam bots have registered on the site! Happy with this app so far!