All reviews

Rating Breakdown

  • 5
    80% (83 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    5% (5 ratings)
  • 1
    12% (13 ratings)
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5 / 5 Share

Oct. 16, 2017

I had problems with bots creating customer accounts on my store…about 5-6 accounts created every 24 hours. The initial advice I was given was to edit my template code and add a math equation CAPTCHA test to hopefully prevent bots from creating accounts. The CAPTCHA slowed down the fake accounts but didnt stop them. BUT there is hope...I immediately got the app Ellipsis Human Presence and it worked 100%. From what I can tell, the more days I have it, the less bot traffic I even get to my site. And from the moment I got the app I have not had ONE bot account! If anyone is having this same issue, I would highly recommend this app. Totally worth it!

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 11, 2017

I usually do not leave reviews on Shopify apps but I think it would be great to help get the word out to other shop owners that is facing the same dilemma. I was getting very stressed out due to so many spam sign-ups. However, despite paying for several options to fix the issue (including hiring a developer) with no success…it was a great relief to find Ellipsis Human Presence that actually works. Now with the spam eliminated, we can refocus our energies on other aspects of the business that need our attention. Thanks Ellipsis Human Presence team for an awesome app that is easy to install and use and I also appreciate your great support as well. Best Regards.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2017

This app is fantastic! My website has been constantly attacked by bots that created fake customer accounts. It started slowly, then increased to 20 to 30 new, fake accounts per day. Shopify gurus suggested that I removed "create customer account" code from page headers, which I did. It slowed down the bot attacks for a few days. Similar result with Captcha in the Shopify template forms. Then, the bot attacks were back. Shopify was helpless, even after escalating my issue to advanced tech support. After searching forums, I found the Ellipsis app. It fixed my problem 100% within minutes of installing it. I highly recommend it to anyone with the bot problem. It works seamlessly behind the scenes, while allowing my customers to keep and create new accounts. I am a very happy Ellipsis customer. Thank you John and the Ellipsis team!

Using app

4 days

Total reviews

3

Average rating

5.0