StokUp Notify me Back in Stock
Get restock alerts via auto Email & SMS notifications push
Rating
4.8
feedback
487
chart
#530
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
17%
-
Less than a month
17%
-
Less than a year
35%
-
More than a year
15%
Reviews Summary
The Shopify App has received mostly positive reviews for its ease of use, quick customer service, and effective restock alerts. Users appreciate the simplicity of the app, the ability to customize emails, and the responsive support team. Many customers have highlighted the fast response times and helpfulness of the customer service representatives. However, there are a few negative reviews mentioning issues with customization, slow resolution times, and technical problems like emails not being received by customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 28, 2024
great simple effective with good customer service. all you need for a small business restock app.
Oct. 27, 2024
Fake advertising of features. Customisation available is nothing like suggested. You cannot even change the colours of the text on the emails. Also the test email linked the Buy Now button to some weird variant product that does not even exisit in my store (I don't actually use variants) to be told it would be some days form developers to come back. Other messages the support lady just skipped, did not read or answer. So a very poor app, not fit for purpose, with an equally poor support experience
Oct. 8, 2024
On September 28th I reached out to customer support about an integration issue. As of October 8th, it is still not resolved. Customer service was available and helpful. You tell customer service the issue, they forward it to the team, wait for an answer, then get back to you. Long process but it works. It's just taking way too long to resolve this issue and although they gave me another solution to try (that I didn't), it's just easier to switch to another app.
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