Channelwill Back in Stock
Get restock alerts via auto Email & SMS notifications push
Rating
4.9
feedback
477
chart
#546
All reviews
Rating Breakdown
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Feb. 13, 2023
Free plan is limited by good concept and works well for customers and sellers. Emails are sent quick and not diverted to junk.
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~ Nona🌹
Nov. 27, 2023
Sto usando la versione gratuita dell'app e fa il suo dovere. L'assistenza è cortese e mi ha aiutato a risolvere un piccolo problema.
Grazie mille per essere molto soddisfatto. Riceviamo le vostre opinioni e faremo del nostro meglio per migliorare le cose per voi. Se hai bisogno di qualcosa, ti preghiamo di contattarci. Vita felice! Nona❤️
Jan. 26, 2023
It is a very good application for notifications of products in restock and super fast and excellent attention. I recommend it.
Hi there, Thank you so much for your honest feedback. Please know that we are here to help you with anything, and regarding your concern, it is expected that sometimes the app won't show on the preview on the theme editor; however, rest assured that the app will show on your storefront. If you need anything, please let us know, and we will be happy to support you. Best regards, Nona
Nov. 2, 2022
The app is simple and easy to use after experiencing some difficulties the friendly people at customer support were very helpful and we resolved the problem. The only changes I would like to see are that customers can't be unsubscribed and messages cannot be manually sent.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Claire❤️
Oct. 31, 2022
Would like to be able to change the default country under SMS to Canada, since we currently only ship within Canada.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Claire❤️
Oct. 12, 2022
Very fast customer service, thank you! I got the I needed with setting up the app to a custom theme.
Thank you for your feedback! We’re glad you enjoyed your experience and be more devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Nona❤️
Oct. 2, 2022
I just added the app so I can't give any feedback as of yet. I did have to seek help getting the button to show up on my site. Mariadel, was very helpful. Thank you!
Hi , it’s great to hear that you had a positive experience on our App. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know to make i perfect. Nona❤️
Sept. 15, 2022
Great tool for your customers to notify you . Great and efficient help from the back up staff -Well done !
Thank you for your feedback! We’re glad you enjoyed your experience and we’ll work hard to improve. Please let us know if there anything we can do to make more perfect experience with you. Nona❤️
Aug. 29, 2022
zeer gemakkelijke app en geweldige costumer service. Ik heb veel andere apps geprobeerd maar deze app werkt het beste met de out of stock functie
Hello, Nhyxen Fashion! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. We noticed that your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Kelly | Back In Stock Support
Aug. 19, 2022
L'application est simple d'utilisation et instinctive. Le support client est très utile et très rapide
Aug. 10, 2022
The support with this app is super quick. I received a response and a solution within 5 minutes. Excellent service.
Aug. 9, 2022
Application très fonctionnelle, fais le job. Les quelques bugs dûs à l'intégration des mises à jour Shopify sont résolus rapidement grâce au support rapide.
Bonjour Le Petit Florilège, Merci d'avoir pris le temps d'écrire vos commentaires ! Nous apprécions grandement l'initiative de répondre à notre sondage. C'est un honneur pour nous de vous fournir un excellent service, et il est évident que nous n'avons pas répondu à vos attentes. Votre réponse démontre que nous avons de la place pour la croissance et que nous pouvons faire mieux. Si vous pouviez nous dire ce que nous pourrions faire efficacement et améliorer votre expérience, ce serait fantastique. Nous sommes ravis d'entendre ce que vous avez à partager ! Passez une bonne journee! Back in Stock Team
June 23, 2022
Although my issue wasn't solved, the customer service is fantastic. I would love to have the option of being able to have the app work even though pre-orders are enabled. Unfortunately with this app, it cannot be done.
Hi Bamboo is Better, Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We are assigning a support executive to investigate and resolve your concern. Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat. Best Regards, Back in Stock Team
May 24, 2022
Fast customer service, app itself is great, works as it should and higly customizable. Only disadvantage is that it doesnt work yet with multilanguage sites
March 23, 2022
The customer service response time is great! Nona immediately signed on and was patient while we troubleshooted the error together. I was seeing a strange drop-down menu in the popup within my editor. I had not published the site I was working on yet and I had to test the app on another live test site to properly see how it was functioning. The drop-down was not visible there. The customization options for it is pretty good but I'd like a bit more control (eg the fonts in the popup). Very decent for a free app though!
Thank you for your positive review. For the drop down issue, we'll fix it as soon as possible. Thank you so much for your support. Should you need any help, please do not hesitate to contact our customer service. Regards, Esther
Feb. 24, 2022
I got help straight away, Happy with the support provided. The support rep was helpful and took time to solve my issue.
Thank you so much for your positive review! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best, Esther
Jan. 14, 2022
J'utilise cette application afin de prospection pour mon marketing, c'est un apport non négligeable . Gratuit !