SW AI Back in Stock Notify Me!
Restock & AI back in stock alert for out of...
Rating
4.9
feedback
536
chart
#366
All reviews
Feb. 10, 2026
Great customer service, very pleased with the app, and bonus that it is free!
Feb. 8, 2026
Feb. 5, 2026
Feb. 3, 2026
Really like the App and very Helpfull customer service - Shan is the beast !
Feb. 1, 2026
Une application hors du commun, un helpdesk réactif et sympathique. Cette application a augmenté les ventes de ma boutique. Ne pas l'installer c'est déjà perdre de l'argent. Foncez vite ;)
Jan. 29, 2026
Jan. 28, 2026
It was an amazing experience interacting with customer support. They helped me as much as possible, even though I don't have subscription, responded very quickly, and made some adjustments. Communicating with Jensen was very pleasant.
Jan. 27, 2026
Jan. 24, 2026
Removed all ability to see subscriptions per product etc or sent emails, supposed to just trust that it works I guess. Worse than worthless - data scrapping junk. Used to be a good app but they just gotta suck that AI ****
Hi there, This is Joey, Customer Manager from Back in Stock. Thank you for taking the time to leave your feedback — I’m really sorry to see your experience was frustrating. I noticed that you didn’t submit a support ticket before leaving the review, so I wanted to personally reach out and better understand what exactly happened on your side. Based on your comments, it sounds like you may have experienced an issue where some navigation items or feature sections were missing after logging into the app. Over the weekend, Shopify ran some A/B testing changes that unfortunately caused conflicts with the navigation logic of certain apps, including ours. This resulted in some users temporarily not being able to see their usual feature entry points. The good news is: No features were removed Subscription data and email history were never deleted All historical functionality is still fully available We have already fixed this issue for all affected users. Since you’ve been using Back in Stock for a long time, we truly value your trust and would hate to lose you because of this unexpected technical incident. If you’re willing to reinstall the app and give it another try, I’ll personally make sure our team helps you quickly locate any features or data you need. Please feel free to reply directly and let me know what you were trying to access when this happened — I’ll take care of this for you right away. Looking forward to hearing from you. Best regards, Joey Customer Manager SW Back in Stock
Jan. 22, 2026
The app is very easy to use and offers more options than its competitors (e.g., changing button colors). It gave me exactly what I needed to notify my customers when a product is back in stock. The support team is amazing: I asked for a change, and they implemented it quickly and exactly as I wanted. Highly recommended!
Jan. 21, 2026
Jan. 16, 2026
loved the support and the app, im just in love with this ppl and what they offer, never change it back to paid
Jan. 13, 2026
Highly recommend this app! Very simple to use and easy to make changes! I deleted something by accident and within literally 2 minutes from when I sent a message it was resolved not only did I get a reply but the issue was also resolved!! Very professional and friendly help! Thank you so much! 5 stars