All reviews

Rating Breakdown

  • 5
    94% (459 ratings)
  • 4
    4% (18 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Amazing customer service. Very impressed

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Always address any concerns very promptly

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Store

MATES.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

great simple effective with good customer service. all you need for a small business restock app.

Using app

32 minutes

Total reviews

13

Average rating

4.7

1 / 5 Share

Oct. 27, 2024

Fake advertising of features. Customisation available is nothing like suggested. You cannot even change the colours of the text on the emails. Also the test email linked the Buy Now button to some weird variant product that does not even exisit in my store (I don't actually use variants) to be told it would be some days form developers to come back. Other messages the support lady just skipped, did not read or answer. So a very poor app, not fit for purpose, with an equally poor support experience

Using app

43 minutes

Total reviews

19

Average rating

3.2

1 / 5 Share

Oct. 8, 2024

On September 28th I reached out to customer support about an integration issue. As of October 8th, it is still not resolved. Customer service was available and helpful. You tell customer service the issue, they forward it to the team, wait for an answer, then get back to you. Long process but it works. It's just taking way too long to resolve this issue and although they gave me another solution to try (that I didn't), it's just easier to switch to another app.

Using app

12 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 6, 2024

Muy buena experiencia con esta aplicación. Rápida y sencilla con una atención al cliente excepcional.

Store

Gabiria

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

It's great so far, and they removed the branding of the email!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Great company with great customer service.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Great experience so far

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

I’ve tried multiple back-in-stock apps, but this one is by far the best I’ve found! The features are incredibly user-friendly, making it easy to manage notifications for products. What really sets this app apart is the support team—they are absolutely elite! They respond quickly and are always ready to help with any questions. Highly recommended!

Using app

29 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 10, 2024

App is great and has great free template option for my small business. Support has been really helpful when ive needed assistance with integrating the app and customising it.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words, My Vintage Pleasure! We're thrilled to hear that you find the app great and that our free templates are helpful for your small business. It’s fantastic to know that our support team has been able to assist you with integration and customization. If you have any further questions or need more help, please don’t hesitate to reach out!

5 / 5 Share

Sept. 6, 2024

Very responsive support! They sorted out my problem in no time. Very happy with this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled that our support team was able to resolve your issue so quickly. It’s great to know you’re happy with the app, and we’ll continue to work hard to keep delivering the same level of responsiveness and reliability. Should you need any further assistance or have new questions, we’re always here to help. Thanks again for trusting us with your business! TEAM CW Notify me Back in Stock

5 / 5 Share

Aug. 26, 2024

Rápido, facil y la ayuda perfecta y al momento. Muy contenta, casi nada que configurar.

Store

Maria

Using app

25 minutes

Total reviews

6

Average rating

5.0

Developer Reply

¡Muchas gracias por tu amable comentario, Maria! Nos alegra mucho que hayas tenido una experiencia rápida y fácil con nuestro equipo de soporte. Sabemos que el tiempo es valioso, y por eso nos esforzamos en ofrecer soluciones inmediatas. Es genial escuchar que casi no tuviste que configurar nada, y estamos aquí para ayudarte si surge cualquier otra duda o consulta. ¡Gracias por elegirnos y confiar en nosotros! TEAM CW Notify me Back in Stock

5 / 5 Share

Aug. 26, 2024

Excellent customer success, and the app works great. i think 2 main substances i look for in an app are alright, 10/10 recommended.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re glad to hear that the app meets your expectations and that you find our customer success team to be excellent. We designed the app to be reliable and easy to use, so it’s fantastic to know you’re getting exactly what you need out of it. Your recommendation means a lot to us, and we’ll keep striving to offer the best experience possible. Don’t hesitate to reach out if you need anything further! TEAM CW Notify me Back in Stock

5 / 5 Share

Aug. 20, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-star review! It’s fantastic to know that everything is working smoothly for you. If you ever need assistance or have any feedback for us, we’re always here and ready to help. Your satisfaction is our top priority, and we’ll keep working to ensure you have the best experience possible. Thanks again for your trust! TEAM CW Notify me Back in Stock

5 / 5 Share

Aug. 19, 2024

Great service. Easy to use.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! It’s so rewarding to hear that you find the app easy to use and that our service has met your expectations. We work hard to make sure everything runs smoothly for our users, and we’re delighted to see it reflected in your feedback. If you ever need assistance or have suggestions on how we can make things even better, don’t hesitate to get in touch! TEAM CW Notify me Back in Stock

5 / 5 Share

June 27, 2024

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! Your feedback is a great motivation for us to keep delivering a seamless and reliable app experience. We’re always here to assist, so if you have any questions or need support in the future, feel free to reach out. We’re dedicated to making sure everything continues to work perfectly for you. TEAM CW Notify me Back in Stock

5 / 5 Share

June 19, 2024

does what its supposed and customer support was quick and helpful. i would recommend this app for those looking for a simple restock alert

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so pleased that the app is doing exactly what you need and that our customer support was able to assist you quickly and effectively. It’s fantastic to hear that you’d recommend us to others. If you ever need more support or have any questions, feel free to reach out. We’re always here to help! TEAM CW Notify me Back in Stock

5 / 5 Share

June 8, 2024

I just signed up and Shan helped me get things set up and I appreciated the customer service provided!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear that Shan was able to help you get everything set up smoothly! Thank you for sharing your experience with us—it’s always our goal to ensure a seamless onboarding process for all of our users. Should you have any further questions or need assistance, don’t hesitate to reach out. We’re here to support you every step of the way! TEAM CW Notify me Back in Stock