All reviews

Rating Breakdown

  • 5
    94% (459 ratings)
  • 4
    4% (18 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2023

Great customer service in regards to setting up the app. Just starting using the app, but appears it has all the features I need.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear that you had a positive experience setting up the app. If you have any questions or need further assistance, feel free to get in touch. - CW-Backinstock Team

5 / 5 Share

Sept. 27, 2023

As always, excellent customer service, with the ability to resolve your queries very quickly and easy to communicate with.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por tus amables palabras! We're thrilled to have your support. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team

5 / 5 Share

Sept. 27, 2023

The app is truly exceptional! I required some customization to make it work differently, and to my surprise, they went above and beyond to accommodate my request, despite my being on the free plan. The support team's response time was impressively quick. Highly recommend!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that our app met your customization needs. If you ever have more requests or questions, feel free to reach out. - CW-Backinstock Team

5 / 5 Share

Sept. 27, 2023

Great Support, Great App

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your positive feedback! If you have any suggestions or if there's anything more we can do for you, feel free to reach out. - CW-Backinstock Team

5 / 5 Share

Sept. 23, 2023

Had a hiccup installing on a custom theme and they sorted in seconds, am super happy with customer service and everything after that was super easy to navigate!

Using app

38 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're glad we could help with the installation hiccup! If you encounter any further issues or have additional feedback, please let us know. We're here to help. - CW-Backinstock Team

5 / 5 Share

Sept. 14, 2023

Great App & Excellent Customer Service. They've always been able to correct whatever issue I've come across.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you've had a great experience with both our app and customer service. If there's anything more you need assistance with, feel free to reach out. - CW-Backinstock Team

5 / 5 Share

Aug. 31, 2023

Good and very useful app. It’s helping me to know what my customers want me to restock and offer them exactly what they need. Easy to set up and great support. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kassiopeia Ferienbetreuung, I'm thrilled to hear that our app is proving to be useful for you. It's great that it's helping you understand your customers' needs and restock accordingly. Ease of setup and excellent support are what we strive for, and your appreciation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help you succeed! Warm regards, Team Trustoo

5 / 5 Share

Aug. 31, 2023

Cette application fait bien le job et le support est réactif et efficace suite à quelques soucis techniques.

Store

LodinG

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour LodinG, Nous sommes ravis d'apprendre que notre application fait bien le travail pour vous. Notre équipe est toujours là pour résoudre les problèmes techniques rapidement et efficacement. Si vous avez besoin d'une assistance supplémentaire à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Cordialement, Team Trustoo

5 / 5 Share

Aug. 30, 2023

Applicazione perfetta, molto semplice da usare e fa il suo dovere. Si può usare tranquillamente anche nella versione gratuita. Assistenza velocissima e molto cordiale. Grazie!

Using app

Over 1 year

Total reviews

18

Average rating

5.0

Developer Reply

Ciao Prestige Home, Grazie per il tuo feedback positivo! Siamo felici di sapere che trovi la nostra applicazione perfetta, semplice da usare e che il nostro supporto sia veloce e cordiale. Se avessi bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti. Saluti, Team Trustoo

5 / 5 Share

Aug. 22, 2023

We are genuinely impressed with the CW Back in Stock Restock Alert app and its team. They've been remarkably professional and helpful from the start. The team set up the application exactly as per our requirements. Their dedication and support are truly commendable. Highly recommended for anyone seeking a tailored restock solution. Kudos!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Jacked Nutrition, We're genuinely impressed by your kind words! Providing a tailored restock solution is what we aim for, and it's great to know that you're pleased with the results. Your recommendation means a lot to us. If you ever need more assistance or have further requirements, please don't hesitate to reach out. We're here to support your success! Warm regards, Team Trustoo

5 / 5 Share

Aug. 17, 2023

I needed some customizations in the app and the service was super easy and helpful. I'm waiting for them to help me with the customization to apply to e-commerce and test.

Store

ORIBA

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello ORIBA, I'm glad to hear that you found our service easy and helpful. We're here to assist you with customizations for your e-commerce and ensure everything works seamlessly. Feel free to reach out whenever you're ready for the customizations. We're looking forward to helping you further! Best regards, Team Trustoo

5 / 5 Share

Aug. 16, 2023

Very good app with a great customer support! Gives the possibility to replace the sold out button with "Notify me" when back in stock buttons and it works very well! Perfect is the option to also replace the sold out button in the collections in addition to product pages. No problem to brand the buttons so that it fits well in your store, possibility to change almost all the settings and the customer service is great! I have contacted them several times with small issues regarding the app setup, they reply fast and the issues have always been resolved within 24 hours. Great app!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Wise or Twice, Thank you for sharing your experience with our app! It's wonderful to hear that you find it very good and that our customer support has been great. We strive to provide solutions that fit well with your store and respond promptly to any questions or issues. If you ever need more assistance or have further questions, please feel free to get in touch. We're here to support you! Warm regards, Team Trustoo

5 / 5 Share

Aug. 10, 2023

Easy to use and does what it says on the tin. Support is very fast and Shan was super helpful when we had an issue.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello The Pigeon Letters, Thank you for your kind words! I'm delighted to hear that you find our app easy to use and that our support was helpful when you needed it. If you ever have more questions or need assistance in the future, don't hesitate to reach out. I'm here to help ensure you have a smooth experience. Warm regards, Shan and Team Trustoo

5 / 5 Share

July 26, 2023

We love this app for the site. And our customers love it too! It helps us to recognize which products our customers love best and want us to keep in stock. Their customer service is also excellent and prompt. When we needed help correcting some back-end issues they we prompt and polite. And fixed the issue within minutes. We highly recommended this app to other businesses looking to add the back-in-stock feature to their site.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us. All the best, Jensen

5 / 5 Share

July 24, 2023

best app if you want to get all data of customers who request for notifying for back in stock i had issues in the app but there team helped me out very soon

Store

AMAZG

Using app

3 months

Total reviews

10

Average rating

4.2

Developer Reply

Thank you for your awesome review, AMAZG! We’re happy to hear that you find our app the best for getting all data of customers who request for notifying for back in stock. We think that this feature is very useful for increasing your sales and customer loyalty. We’re sorry that you had issues in the app, but we’re glad that our team helped you out very soon. Shan and the rest of our team are always here to assist you with anything you need. Thanks for trusting Trustoo! Regards, CW Back in stock Support 💗

5 / 5 Share

July 5, 2023

Es una app que va muy bien y de las que tienen mejor precio. Su atención al cliente y su ayuda está muy bien!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

¡Muchas gracias por dejarnos una reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo significa todo para nosotros. Mis mejores deseos, Shan ❤️

5 / 5 Share

July 2, 2023

I can't thank the Back in Stock app's customer service team enough for their exceptional support. They were incredibly responsive, maintained clear and prompt communication, and even collaborated with the developers to fix my error. The app itself is excellent and ensures my customers are informed about new stock arrivals. Highly recommended! 5 stars!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible. All the best, Jensen

5 / 5 Share

June 15, 2023

Thanks for your help Pia ! very quick response and good service! I installed just few days ago but so far everything is perfect!

Store

Wayuula

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for installing our app and for sharing your feedback with us! We are happy to hear that everything is working perfectly for you so far. We hope our app will help you boost your sales and grow your business! Pia

5 / 5 Share

June 14, 2023

Needed a couple of tweaks made when we first downloaded the app and customer service was on top of it. Fast response and took care of the problem right away.

Using app

27 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We are glad to hear that our customer service was able to help you with the tweaks you needed. We appreciate your support and hope you enjoy using our app! Shan

5 / 5 Share

May 18, 2023

Great app, great support. The app works well and is valuable for our customers. The support is kind and fast. You can customize all the texts of the button.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us. All the best, Claire ❤️