Tropiflora review for Orderly Emails ‑ Templates App

March 30, 2026

This app deleted a majority of our collections. We noticed this issue 03/29/26 and contacted Shopify Help Center for assistance because we had no clue why our collections were missing. Shopify stated it is a "known issue involving the Orderly Emails app, which has caused collections to be unexpectedly removed." From our activity log we can see they went through and deleted it as well. It is incredibly unprofessional that this company has not emailed its customers to notify them of this issue once they were made aware of it. Why does an email printing application even have permission to access our collections, let alone, delete them?