Orderly Emails ‑ Templates App

The Shopify App has received mostly positive reviews regarding its ease of use, quick setup, helpful customer support, and customizable email templates. Users appreciate the app for its ability to enhance the customer experience through personalized emails and design options. However, there are significant negative reviews highlighting a critical issue where the app deleted multiple collections from users' Shopify stores, leading to a loss of data, SEO rankings, and sales. The lack of proactive communication and compensation for the damage caused by this bug has left some users disappointed and frustrated, impacting their trust in the app and the company.