Orderly Emails ‑ Templates App
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ability to customize customer notifications, great app functionality, beautifully designed templates, and helpful support. However, negative themes include instances where the app deleted multiple collections from Shopify stores without warning, causing significant damage to site structure, navigation, and SEO rankings. Customers expressed frustration over the lack of proactive communication, limited support, and the app's permissions to delete collections. Some reviewers felt that the developers did not take sufficient responsibility for the damage caused and were disappointed by the handling of critical incidents.
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I've been very happy with Orderly Emails. It makes customizing and beautifying Shopify email notifications both easy and enjoyable. The app includes several attractive templates that provide an excellent starting point, and I especially appreciate the use of themes, which make it simple to maintain consistent branding across all email templates. The app also makes it easy to install the code into Shopify's Notifications section, and when I've wanted additional customizations, their support team has been excellent. They're knowledgeable, responsive, and often available to chat, walking me through the steps or explaining how things work. Every interaction has been pleasant and helpful. If you're looking for a professional way to improve your Shopify email notifications, I highly recommend Orderly Emails.
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