Orderly Emails ‑ Templates App
Orderly Emails - Customized Shopify Email Templates.
Rating
4.8
feedback
576
chart
#11,890
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Nov. 18, 2025
Thank you for your review. I’ve reached out to you by email to understand your experience better and see how we can help. Kind Regards, Sarah / FORSBERG+two
Oct. 21, 2025
It's sadly not ready for prime time. The good: - Service is great. - Simple and easy to use. The bad: - Every template must be manually copy and pasted into Shopify. - Editing one template edits all, no way to override to "Just edit this on this template". So a signoff greeting on one edits to all. Extremely time consuming. - Images, specifically headers, always have errors. I tried multiple times and it ALWAYS has errors. Support team also does not exactly know why. We've spent hours reuploading, editing, just to have images work and randomly pop back up with issues hours or days later without warning. An issue if you like to have a cohesive brand image without errors. - No confidence in reliability: we always have to check the images in the images and multiple times they REVERT to previous images and options. It's beyond frustrating. - Limited width options, you are center justified and fairly restrictively. - Limited spacing options for text and elements. - No real padding options. - Limited layout options, no realistic ways to add columns. - No optimization options for mobile. - No color saver, so if you have backgrounds or colors the color picker does not have specific history of colors. You have to have a list of HEX codes. Overall it's an extremely dulled down builder that is more focused on simplicity and ease of use and it drastically hinders your ability to edit. This would be okay if it actually worked as intended, but its full of bugs, unknown errors, and content issues that is unacceptable for this level of restriction.
Thanks for the review and apologies for the image issues you ran into. As mentioned via email, we've found and fixed the issue causing it now. To address your other points: Exporting is a pain: I totally agree. I've been asking Shopify to provide an API for the Email Notifications section for years (12 years in fact!).. unfortunately without it we have no other option :( Editing one email edits all: Some sections/settings are "global" across emails so you don't have to keep typing the same "Closing Text" on every email. However, if you want to change it in one email: - Remove the global "Closing Text" section from that email - Click "Add section" and choose "Text" section - Type your custom message in that section. The rest: These are actually great suggestions and something we'll consider for future updates. Regarding the text layout, this can be controlled by the Design that you choose, as it sets the overall email width, text alignment and other overall settings. Look forward to your reply to my other email, and thanks again for the feedback. Kind regards, Bjorn Forsberg / Orderly Emails by FORSBERG+two
April 22, 2025
Hard to give a good review. Their templates are amazing, but its been over a year now for them to fix the abandoned checkout automation. Which is still not working as they refuse to give it priority.
Jan. 6, 2023
I have had this app for a couple of years. I use a few of their apps. Making changes is very difficult. I have sent one message via Shopify and one email directly to them with no response. Other reviews say "No coding", that's wrong. Trying to make adjustments now, and it's very difficult. I will star looking for other options for all of their apps unfortunately.
Hi, The Earphone Guy, That's strange. We haven't found any previous messages from you. So please send us an email at [email protected]. We would love to help you out. There is no coding necessary. We would love to hear what customization you are trying to make or if something could be improved in our designs. Kind Regards, Sarah / FORSBERG+two
Sept. 22, 2022
Free to Install??? Sure, but then $100 to buy templates - other charges "MAY APPLY". I'd like to see a basic confirmation template that I can use to try out the UI editing capabilities before I pay for something that may not meet our requirements.
Thanks for the feedback, and apologies you didn't see the pricing clearly before installing the app. The price of the templates are shown in the "Pricing" section of the Shopify App Store Listing. Unfortunately Shopify does not allow us to customize the text at the top of the Shopify App Store Listing :( Note: You can edit and try all of the designs in the UI editor before deciding if you would like to purchase it. In other words, you can try the app as much as you like, and for as long as you like, before deciding to purchase the email theme and publish it in your store. If anything else comes up, do feel free to reach out to our 24/7 support team, we'd be happy to help :) Kind regards, Bjorn Forsberg Founder - OrderlyEmails by FORSBERG+two