Squid Socks review for Orderly Emails ‑ Templates App

April 1, 2026

This app caused serious, real damage to our business, and based on what we’re seeing, we are far from the only ones. A giant "bug" in their system triggered a bulk deletion of collections across our store. This wasn’t a small glitch or a minor display issue. It removed our entire collection structure in a single automated action. Why that matters, here’s the reality: Collections are not just “organization” in Shopify. They power: site navigation product discovery landing pages paid ads QR code campaigns email flows internal linking across the entire site When those disappear, it breaks everything downstream. For us, this has impacted: our website structure active landing pages QR codes we’ve distributed at live events campaigns currently running ads SEO promos overall customer experience And we’re still uncovering the full extent. What’s even more concerning is this: They’ve now confirmed this was caused by a bug on their end, and that it affected many stores. But there was: no warning no safeguard no rollback and no proactive communication This is not just a bug. This is a failure in how destructive actions are handled. Even more alarming: they’ve stated their system does not properly log successful API actions like deletions, meaning they can’t even tell merchants exactly what was removed. That’s a serious design flaw. If you are using this app, you need to understand the level of access it has and the potential risk. This wasn’t a user mistake. This was an automated process that went wrong and caused widespread damage. We’re now spending significant time, money and resources rebuilding and repairing what was lost.