Pool Store Canada review for Orderly Emails ‑ Templates App

1 / 5

April 7, 2026

Update 07/04/2026 You need to read this complete review ( App has been deleted for security and data breach reasons)- The app developers have gone quiet with no support for the disaster they have caused for hundreds, maybe thousands of stores. Not even a follow up email to see if we were able to get things back online. What a disgraceful developer! If you want an app that is produced by AI and has no dev skills from humans then this is the one to kill your entire business over night. if you have been affected by this please contact up as we are proceeding with a class action shortly. This is the reply we have received asking for help - Thank you for your reply, and I'm very sorry for the impact this has had on your business. We completely understand your point, especially when rebuilding requires time and external developer support. We know this has created a real burden for many merchants. However, regarding assistance with costs, we are currently unable to discuss any compensation. I am deeply sorry for the underwhelming answer. We wish we could provide you with a better response right now. Thank you for understanding. Luisa FORSBERG+two Minus 10 stars as the app has totally destroyed our store by deleting collections, catergories mega menu and products .. Shopify did an audit trail and found this app deleted things Also can not contact Orderly for any help! Will be deleting this app today as it is not safe to use To make this situation worse, the company Forsberg did not and have not communicated with any of their clients until we conntacted them. They have offered no help except for saying that we are responsible to correct the missig collections and menus. Its been 3 days now and still no solutions offered. We have lost all the custom development we had and the SEO has been impacted by severely as we have 404 status showing on many collections with google, Bing, Yahoo plus Facebook and Instagram This issue and lack of support has cost us thousands of dollars in time, lost sales over 2 days and developer costs. There has to be compensation offered by Forsberg!!

Using app

About 8 years

Total reviews

24

Average rating

4.2

Orderly Emails ‑ Templates App for Shopify
Orderly Emails ‑ Templates App
3.7 star
694 reviews

Customizable email templates: boost your brand and marketing

Shopify App Store