Endear AI‑Powered Clienteling
AI-Powered Retail CRM & Clienteling for Shopify Stores
Rating
4.5
feedback
15
chart
#5,326
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
7%
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Less than a year
60%
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More than a year
27%
Reviews Summary
Endear is highly praised for its ability to enhance brand/client engagement, improve customer relationships, and increase sales through personalized messaging and customer outreach. Users appreciate the seamless integration with Shopify, the ease of use, and the continuous evolution of the platform with new features. The customer service is highlighted as responsive and helpful, making the overall experience enjoyable. However, some users express concerns about the pricing structure, with certain advanced features requiring a high-tier plan, which may be costly for small businesses.
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June 19, 2024
App potential is awesome but a number of basic features require the $300 mo. plan. For example, just being able to create a customer group based on product ordered requires this high tier plan as opposed to the $60 or $160 monthly one. I get software developers invest a lot of money to build out these tools and cannot give the service away, but to put in perspective, SalesForce Enterprise is $165 mo. by comparsion. For this app expect to pay $3600 a year to use most features. At least for us, anything extra we want to do requires the $300 plan. We can at do some extremely basic (but useful) stuff in the app for $60mo and will use this for that until we can evaluate other options.
May 24, 2024
Endear is a great tool for leveling up brand/client engagement. All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales. The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
April 19, 2024
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
March 25, 2024
We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.
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