All reviews

Rating Breakdown

  • 5
    96% (103 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (102)
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1 / 5 Share

Dec. 6, 2025

Don't be fooled by all the 5-star reviews you see on Shopify (or Trustpilot). I don't know how they managed to get them, but based on my experience, I highly doubt they are legitimate. Basically, if you have a problem with your orders (processing time, for example), you'll find the service to be completely mediocre. Orders waiting to be processed for a month (in the middle of the Christmas season... help!) The person who is supposed to be my account manager doesn't respond to my numerous messages. And the other person in customer service only knows how to give you generic answers (it's being processed, it's in progress... same answer after several messages), which don't help you deal with your customers' frustration. Getting a refund is a real battle. I'm trying products made directly in the US to see if they are treated better than those from China. PS: the quality is okay... nothing more.

Using app

10 months

Total reviews

3

Average rating

2.3

1 / 5 Share

July 22, 2024

Couldn't get their product designer to work, so never even got to order a sample.

Using app

6 days

Total reviews

1

Average rating

1.0