All reviews

Rating Breakdown

  • 5
    88% (428 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (439)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2025

We have been using Eprolo now for more than 18 months now and the work done by Yang to help us has been excellent. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang Update October 2024 : We deal with Yang who is an excellent account manager. She is very thorough, very courteous and very prompt in her responses to our questions. It has been 8 months since we started working with Yang and we have been very, very pleased.

Using app

Over 2 years

Total reviews

9

Average rating

4.2

5 / 5 Share

March 19, 2024

He is a very helpful and supportive supporter who solves problems. My score is 10/10

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Eprolo is a good platform. Great customer service and effective communication. Ashley is my customer acct rep and she's fantastic.

Store

luvinly

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Top-notch customer service with rapid responses from Ms. Rose within 24 hours. With efficient order processing, extensive product selection, and time-saving automation features, Eprolo is perfect for dropshipping. Zero complaints, great experience.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2024

It was a handy information given by Eve every time i raised my query. Iam very new on the dropshipping platform on shopify, interaction with eve was really helpful. Thank you

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

March 12, 2024

They always try to do the best and im happy with them. Thank you Eprolo team

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Great customer service! Once you're affiliated with it, it's really efficient!

Store

Ysémi

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Quick response, willing to help even if a direct solution is not available, pleasant people. Great customer service overall. Special thanks to Irving.

Store

Samuzak

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 11, 2024

Not experienced enough with them since they are in the initial stages. But I can say for now that the customer service is 100/100, very nice, and they respond very quickly and thoroughly. I hope everything will be fine.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

This is my first time using this as a new business and "Eve" has been very helpful with products. I hope this will be the beginning of a long and great partnership.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

I’m new to the whole app. I reached out to this company outside of business hours and they got back to me almost immediately. Answered my questions and resolved my issues fantastic

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

great

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I'm Working with Eprolo over a year, Bella -my rap is the best!! she gives a Great customer service. Good sourcings and shipping coast.

Store

Brixstr

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Whenever I have a problem Eve handle it with care and she's very good at and knowledgeable EPROLO Dropshipping & Branding is so wonderful⚘️

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 28, 2024

Customer service and care beyond the standard, Katrina answered all my questions and filled them in, took care of every order personally that it would be completed for my customers, thanks and highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 27, 2024

Exceptional customer service! EPROLO consistently delivers quick responses to inquiries within 24 hours, often even quicker. Their promptness is unmatched, ensuring a seamless experience. Additionally, their timely shipping of products underscores their commitment to efficiency. If you're into drop-shipping, EPROLO is a must-have app. My experience has been nothing short of fantastic, with zero complaints. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Good service so far. Getting quick responses to my questions. Prices are also good. Highly recommended.

Store

boemos

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

The Eprolo is a reliable partner. I have been working with them for a long time and everything has been fine.

Using app

Over 1 year

Total reviews

6

Average rating

3.2

5 / 5 Share

Feb. 20, 2024

Great customer service! So far I'm very impressed with this app and am looking forward to working with them!

Using app

28 days

Total reviews

5

Average rating

4.4