All reviews

Rating Breakdown

  • 5
    92% (182 ratings)
  • 4
    6% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 90% (177)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2025

Rony did well helping me set up my grid gallery

Using app

36 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2025

Easy to use and support so quick and helpful. Definitely recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 26, 2025

Using app

7 months

Total reviews

1

Average rating

4.0

1 / 5 Share

June 24, 2025

Free version of this app is POOR and not at all user friendly!!

Store

My Store

Using app

11 minutes

Developer Reply

Hi there, thanks for the feedback — and sorry the free version didn’t work out for you. We offer it so anyone can try the app without pressure, though it does come with limited features compared to the full version. We also provide 24/7 live support to assist with setup, customization, and any questions along the way. Plus, we’re always listening and actively improving the user experience based on real feedback. If you’re willing to give it another go, our team is ready to help you get the most out of it!

5 / 5 Share

June 19, 2025

This app is great, the variety of plans allow for easy integration depending on what you need. I got a little stuck in set up and their support staff was extremely helpful, quick to reply, and get my gallery looking exactly how I wanted it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

The customer service is amazing. Then installation is easy. The functions are so friendly to the online retailer website. It is easy to put whether images or videos gallery on the pages I want. This app just helped me a lot to develop my business.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Essential Grid Gallery, was the easiest gallery app to use, very user friendly. I can display my pictures and Youtube videos nicely and well sorted.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2025

Great customer service. Asif and the other customer service have gone into my shopify account fixed all the issues I had and then sent me screen shots on what they fixed so next time it happens I can fix it. It was my issue on how I saved things and they still have the patience to fix it for me. I highly recommend the app even for just the customer service alone!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

Rony was quick to respond and very helpful even during off hours.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Super App can only recommend it. The support is very helpful and responds very fast.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Awesome app and worked exactly as needed the tech support is amazing.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Amazing customer support, and great features. Highly recommended

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

Great App/Product and really great service. I can highly recommend this app! Thank you, Essential Grid Team, you guys are really good!

Store

frayme

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2025

They are very helpful and quick toquickly. They were very professional and overall a great team and a great app! Would highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Fast, helpful customer service. Finally managed to put a "non-sales" display of drawings onto my Shopify with Essential Grid - responsive customer care.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

好用,可以自由调节的部分很多

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

April 17, 2025

good support to address any issues and help learning the tool

Using app

26 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 16, 2025

The user interface seems unnecessarily complicated, but the app does what it needs to do and allows you to be very detailed. I had a few questions and issues, but customer service was very quick to help and fixed my issue in minutes.

Using app

26 minutes

Total reviews

2

Average rating

4.5