Cymballand review for Essent Preorder Back in Stock
★★★★☆ Rocky start, but the team fixed everything and made it right I'll be honest about the full experience. The app went live on my store with several bugs over a few days: the pre-order button reverted to "Add to cart" on variant change, discounts didn't show, translations failed, fonts were off, and at one point prices disappeared entirely on multi-variant products — which briefly cost me sales during an active campaign. In the early going, each fix tended to surface a new issue, which was frustrating. That said, the support team did not give up. They worked through every single problem with me, and in the end all of it was resolved: prices now display correctly on variant products, the collection-card discount matches the pre-order state, fonts are consistent, and translations work. They also offered me their Founder plan as compensation for the time it took. So: a bumpy start, but a team that genuinely sees things through and stands behind their product. If these issues had been caught before release it would be a clean 5 stars — but given how seriously and persistently they handled it, I'm comfortable recommending the app. My one tip: pilot it on a single product first, especially if you sell multi-variant items.
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