Essent Preorder Back in Stock
All reviews
Early days with the app, but so far looks good. I've been able to set up what I wanted with little difficulty and support have been very helpful (and speedy)! We were particularly interested in pre-orders/deposits, and this app helps us group pre-order products together, making it easier to manage these campaigns. Update: Been using the app for some time now and have had cause to speak to support a few times. Always a fast and helpful response.
Edit: After an initial rough start, the Essential team went the extra mile to work with me and look into all options. While they haven't been able to solve my problems 100%, my frustration has been turned into respect and gratitude for their customer service efforts. Because of that, I'm bumping this from 3 stars to 5. :) The Pre-order app works amazingly well for US customers. I contacted customer support about consistent issues with our international customers being unable to purchase items that were listed as preorder. After 3 days of back and forth emails, the final answer I received that was it wasn't working because they were ordering from the international market, and they need to order from the US market. I tried to explain that they were ordering from the international market because there were *international*, and it was at that point, after 3 days of troubleshooting, I was told that the preorder app doesn't support international markets. So now we are forced to come up with alternate ways to sell to anyone outside of the US, which is very much less than ideal.
This is an incredible app! Full featured and works perfectly for my needs. I had been testing multiple preorder apps and this outperforms others that come with a much higher price tag. I really appreciate how easy it is to get setup and had it running in just a few minutes. Preorders are easy to manage and update and have instantly cut down on customer confusion with delivery date expectations.
My business just started using this app, but so far it has seemed very smooth and thought out. Got my first campaign set up easily, now just waiting for the pre orders to come in!
Perfect, it works as I wanted, have a little problem but the support was very quick and helpful Can easily recommend this app
We installed this to our site and it was very easy to set-up and works very well. Good app!
So far this is the best app we added to our store! It delivers as promised
That's a very helpfull App, it works exactly as it supose to, im actually impressed to be a free tool, my first experience has been really great!!! Thank you guys, I totally recommend!!!
Considering this is free app for stores, this app is game changing if you don't have a proper pre-order option implemented. Not only that but the support team have been extremely kind & helpful with assisting me to customize the button and settings to fit my stores aesthetic & appearance. As long as this app is around, I can guarantee I'll be sticking with the Essential App team!
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