ethos: Loyalty, Referrals, UGC

The ethos team has been exceptional in helping us establish and build a loyalty program with the right balance between simplicity and power. They have supported us every step of the way and really care about ensuring our KPI's are supported and successful and are intentional at bringing new ideas to the table.

Switching to Ethos has been one of the best decisions we’ve made for our loyalty and acquisition program. After working with one of the “big name” providers, the difference in customer service has been night and day. With our previous provider, once they signed us up and got our money, we rarely heard from them again unless we reached out with a problem. Ethos is the complete opposite—they proactively check in, monitor our progress, and ask questions like, “Hey, we noticed you haven’t launched yet. Is there anything we can do to help?” That kind of follow-up has been instrumental in actually getting our program launched and making sure we’re set up for success. They’ve also taken our feedback seriously. When we mentioned that the apps web design wasn’t aligned our brand image, they didn’t just make a note for “future consideration”—they added it to their development cycle, updated the platform, and didn’t charge us a dime while we waited. That attention to detail and willingness to adapt has helped bring our vision to life and made their product even better. The platform is incredibly easy to use, and knowing we have a partner that listens, follows up, and evolves alongside us gives us real confidence in our long-term success. Ethos isn’t just a vendor. They’re a true partner, and I can’t recommend them enough.

Ethos is a game-changer! We’ve been using Ethos for our loyalty program, and it has completely elevated the way we connect with our customers. The interface is beautiful, intuitive, and super easy to use—for both our team and our customers. What really sets Ethos apart is the stellar customer service. Anytime we’ve had a question or needed support, the team has been incredibly responsive, knowledgeable, and genuinely invested in helping us succeed. We also love the tiered rewards system—it gives us so much flexibility to recognize and reward different levels of loyalty in a way that feels personal and meaningful. It’s clear the app was built with both brands and customers in mind. Highly recommend Ethos to any business looking to build a strong, modern, and rewarding loyalty experience!

Ethos has been easy and seamless from the start. The team brought great ideas and have helped create a unique rewards portal for our customers. Highly recommend this team and their ability to help us solve problems by consistently bringing us solutions and new ideas.

An amazing team to work with. We're building out our Loyalty and Community experience with Ethos. Things I like best: there's a ton of ways to reward customers and it helps us as a small growing brand to find new customers who are ready to contribute and support us. Special shoutout to the team!! Thanks

Vohara and team have been excellent in supporting our onboarding and ethos is a wonderful loyalty platform for a growing brand like Wild Orchard. Thanks for all your help and looking forward to growing together!

Building out our loyalty/rewards program was super seamless with the Ethos team. The teams support and white glove service has been incredible! Ethos is always rolling out new perks and benefits which is always exciting to look forward to. If you're looking for a custom loyalty solution Ethos is it!

From the very beginning, the ETHOS team has demonstrated patience, professionalism, and deep care in helping us bring our loyalty program vision to life. We’re excited about how the program will integrate our client's shopping experience and about the development of the platform's back end! A special thank you to Vohara and Maddie for their unwavering support, clear communication, and positive input at every step of the process. Whether it was answering questions, making updates, or simply being available when we needed them, their dedication made all the difference :) - The MSP Team

Highly Recommend ethos—a perfect fit for our minimalist brand. We needed a loyalty platform that could match our aesthetic and values of the KONZUK brand without overwhelming our carefully curated customer experience. Ethos delivered exactly that. What struck us immediately was the genuinely personal support from the ethos team. Rather than getting cookie-cutter responses, they took time to understand KONZUK's unique position in the handcrafted jewelry and design space. The onboarding felt more like working with a trusted partner than just another app vendor. The setup was surprisingly smooth and it integrated seamlessly with other apps we use, like Judge.me. No conflicts, no design breaks, no headaches. For a small team like ours, this kind of effortless integration saves precious time we can spend on what we do best. Though we've just launched our program, we're already seeing why loyalty programs are powerful for niche brands like ours. It naturally encourages customers to build their collections over time, and more importantly, helps us build a community of people who truly appreciate craftsmanship and intentional design rather than just processing transactions. In our industry, personal recommendations carry enormous weight, and understanding what our most loyal customers love helps us create pieces that resonate and make more informed decisions. The Bottom Line — ethos feels like it was built for brands that care about the details - just like we do. The platform is clean, the support is genuine, and the setup process respected our time. For handcrafted brands looking to deepen customer relationships without compromising their aesthetic, this is the right choice. We already look forward to seeing how our community grows with this important tool.

We are so happy ethos. It allows our company to get more engagement with our customers. We are making more sales. In addition, the customer service from Ethos is good and they will help implement.

ethos does a great job of taking loyalty to the next level with truly engaging and community building features. The team is also extremely responsive, helpful and open to new feature requests.

Incredibly responsive team and roadmap. The solution has worked flawlessly for us, within weeks of launch we are already seeing a positive ROI after a very easy implementation process.

Fantastic experience from our initial brainstorming call to our program launch. Really appreciate the diligence and responsiveness of the team, and their recommendations are truly helpful in setting scope for launch. Totally recommend.

This app has been a game changer for our brand.
 It’s helped us create unique and exciting experiences for our most loyal customers while rewarding them for their ongoing support. From exclusive access to special perks, we’ve been able to deepen our customer relationships in a way that feels authentic and impactful. Highly recommend for any brand looking to build true loyalty!

Big fans of Ethos. It's helped make an easy community program, testing loyalty and rewards for our socks. The team is so exceptional to work with, as well- feel like they're an extension of our team. The pricing is perfect for small businesses like ours, and the platform is seriously great. No notes, do not hesitate if you're looking to build loyalty programs seamlessly and with ease!

The team at ethos had been great! The platform is constantly improving, and they welcome feedback. So far haven't had any issues with the tech, and the account manager is responsive, friendly and knowledgable. We like that the program isn't just about sending out discounts here, there and everywhere, but that there are additional capabilities. Feel like it's more a partnership, rather than just an app.

Ethos Has Been Transformative for Our Business! Ethos has been absolutely amazing for our rewards program. The app works flawlessly, and the support is even better than the technology itself - which is saying something! Our previous rewards program was complicated to use and support was genuinely awful. The contrast with Ethos couldn't be more dramatic. What makes Ethos stand out: Simplicity: So easy and straightforward to implement and use Responsive Support: Immediate, comprehensive help whenever needed Personal Touch: Their team delivers support with such a great attitude - it feels personal, which I love in today's transaction-driven world where impersonal interactions have become the norm The personalized service we've received has been refreshing. Their team takes the time to understand our specific needs rather than providing generic solutions. A huge thumbs up and all the stars we can give! If you're considering a rewards program that actually works while providing exceptional support, Ethos is the clear choice.

Love the team at Ethos! They helped us get our Loyalty program going from the ground up. They've also been super responsive to new ideas and troubleshooting. Highly recommend them as a partner for your loyalty marketing!

At first, I thought Ethos was too good to be true for the pricing and services it offers—but it’s all good! The onboarding process was what sold me. Seeing Vohara bring my vision to life was a game-changer. Yes, Ethos has all of the perks of other loyalty programs but what makes them stand out is being personable and hands-on. I didn’t expect such consistent support after the initial setup, but Maddie has been incredible. We meet regularly to discuss progress and updates, which keeps everything moving smoothly. Although it’s called a loyalty program, I feel proud of the community building it has inspired me to create. It’s exciting to see everything coming together in one place. I’m especially grateful to Vohara and Maddie for believing in my vision for my business. This experience has been inspiring, and I’m excited to see the growth of my business in the year ahead!

Ethos has been a highly custom, amazing loyalty platform. Vohara and Maddie have made the Ethos implementation quick and seamless for our store. Their knowledge base and white glove customer service has been 10/10. I cannot wait to see our customers interact with this new addition.