Etsy Integration ‑ DPL
Shopify Etsy Integration - Sync product, order and Inventory
Rating
4.8
feedback
575
chart
#506
All reviews
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Nov. 9, 2018
System is hard to use & navigate plus customer experience is really poor. They take a long time to respond & given the nature of their product, instant replied are required. do not bother installing
Hi there, sorry that you feel difficult to use our system but if you give it a try again, you'll find that we've been making improvements in the User Experience aspect. Also, please schedule a demo for the walk-through if you decide to try again. You'll definitely feel a difference after the demo session.
Nov. 3, 2018
Only the operator can upload some products hard. Although variants are displayed in the products, but no more pictures except the main picture. I was told that they are still working on the Etsy Channel. I find it quite inappropriate to deduct the amount for a whole year for an app that is not ready yet. The "Premium" support is friendly but that does not help if the promises of the app are not met. Anyway, I've been trying to upload my products to Etsy for almost a week - with no real success. The promises on the website of the operator have not been respected !!! 100 bucks in the sand for almost nothing! I can only warn!
Hi there, Sorry for the inconvenience. Regarding the variants, there are limitations in the Etsy API and we've regularly been updating our app as far as their API allows. As for the images, Etsy allows to upload up to 10 images including the feature image. We had experienced the image upload issue but that has already been solved through the re-upload feature that we've added. If you'd like, we can help you to upload your products to Etsy during a free demo session also. Regards
Oct. 14, 2018
There's always error with something or AWS missing even though it has been entered. Not a for beginners..
Hi there, As Amazon had changed the Marketplace connection requirements, we were implementing the new way as required by Amazon. This probably caused the inconvenience for you. However, the app is now ready to upload products to most of the Amazon Marketplaces. We've also improved the user interface to make our app more intuitive but if you need help, our support team is always ready to help you through a personalized demo session.
July 5, 2018
The support is not responding, the service is very poor. I would not recommend.
April 27, 2018
Great customer service! Exportfeed was very helpful, highly recommend using the app!
April 25, 2018
this is the only app we could find to support the specific export requirements for our Rakuten LinkShare product feed. It's taken awhile to tweak and update but customer support has been very helpful in troubleshooting and resolving any issues that come up. I've found that it's more helpful to communicate specific issues via email rather than the chat, and although there is a time difference with the US, I always receive a reply and constant communication until an issue is resolved!
April 18, 2018
This feed is great if you have all the time in the world after 12 am USA time to chat with there support and make it all work. Then repeat this every time you access the feed if you are that person then go for it otherwise stay 10 miles away to save the hassle. Pathetic is not fitting here that is what this feed provider is
Dec. 15, 2017
Horrible support. Just uninstalled today. The interface is clunky, and it has been a week and still no feed was setup. Customer support has stopped responding. Look elsewhere.
Dec. 6, 2017
Waste of time! It wasn't even able to upload our feed, we spent 3 days trying and nothing! No solution from the support, that, by the way, is terrible, always offline on the chat and no answers from email.
Sept. 4, 2017
Great chat support, and very quick as well. We're on our first days using the app so I hope it will be a great one :)
June 29, 2017
I was looking for a feed with specific requirements. The support team of Exportfeed helped me create the feed, even during in trial period. My feed was up and running in no time. Great experience!
April 4, 2017
An absolute mess. Even after Uninstalling the APP they constantly contact you offering no way to Unsubscribe.
Jan. 12, 2017
Great app and amazing support! ExportFeed team helped us to integrate our feed and we are now selling on Amazon all of our Shopify products.
Jan. 3, 2017
I went through 3 trial periods before this tool was set up by their tech team. The feed still did not work and when I asked for it to be fixed they sent me instructions to do it myself. Not what I call good customer service and the UI is antiquated.
Thank you for your review. We've improved the UI and our customer service process to a great deal now. We welcome you to give try our app once again if you wish and please schedule a demo session for a quick walk-through.