All reviews

Rating Breakdown

  • 5
    92% (731 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 89% (707)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2024

My phone consult with Kusum was very helpful and got me going with your app. I like it very much. I restarted using your app and Suyank was very helpful getting it set up. He has wonderful patience. This is another call I have had with Suyank and he is very patient and helpful. My store is on its way!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Surya...did a great job at resolving a nagging issue i have had for months....he did it in less then a minute...awesome job

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 28, 2024

Fantastic Easy to work with Customer Service. Answered my questions and were patient through my learning curve of the new program/process. Very easy to use after going through a mini demo for my needs.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Useful app that has saved our team time with order fulfillment between Shopify and Etsy. I recently had some issues with order syncing and Ronex took the time to clearly walk through the steps by phone. Thank you for the phenomenal customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

customer support is top notch! Didn't take long to connect and was patient and answered all my questions.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Nirmal was Most Helpful

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 7, 2024

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Store

MRS V

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Customer support is always helpful in finding solutions and responding promptly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2024

The agent was very helpful and knowledgeable to resolve my issue quickly without incident.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

works great, Kusum was super easy to talk with to get my issue resolved too!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

I had a few questions at the start but the developer was able to work with me with no problems at all. Fantastic service and I am delighted this app actually works!! I can now sync my Etsy shop with Shopify with no issues!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Solid app that works well and can be connected via SKUs which is really good varients on Shopify. Good customer service as well

Using app

30 days

Total reviews

1

Average rating

5.0