All reviews

Rating Breakdown

  • 5
    92% (733 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 90% (709)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 9, 2021

Great useful app & helpful customer service. Was easy to setup and get my product to Etsy from Shopify. A bit on the pricey side, which is why it got 4 stars instead of 5.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 22, 2021

Absolutely recommended! Yeah, it is a struggle to connect everything, so I had to ask a lot of questions to their customer service. But it really works perfectly :)

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

Good customer service. Recommend to try it. It saved me a lot of time and hopefully using this app can get us more customers from Etsy.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

My Etsy shop and Shopify channels have different currencies. When I first set up the integration I didn't notice that I had the integration syncing orders and inventory into Shopify. This made it so I had a different order total in my Shopify store than what was actually charged on my Etsy store. When looking through the app to see if I could update this feature it was not easy to find. So I jumped on the Chat feature and with the help of the support team I had it fixed in two minutes!

Store

Coe112

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Easy to use. Good customer service. Integrates with Facebook and Google. Advanced commands are helpful for customizations.

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I used this app to export my products from Shopify to Etsy. I was a little frustrated at first as my products weren't uploading correctly but they have an amazing support team who quickly resolved my issues. I'm so glad I decided to use this app.

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 7, 2020

They charge you based on TOTAL SKUs in your store not what you ACTUALLY use through their app. So not very good at all

Using app

27 days

Total reviews

9

Average rating

3.1

Developer Reply

HI there, as discussed earlier we regret that you are not happy with how you the product count is being done. We also regret that you found the need to leave a 1 star review because of a different viewpoint which does not in any way is related to the performance of our app. Here's a brief explanation about the product count: Exportfeed interacts with Shopify in order to extract the assortment and update any iterations of the assortment ( + / - products, stock count, sold, etc) This is a ongoing process in order to deliver accurate product information to Shopify and third party channels. This is exactly the reason why product count is leading for subscription prices. A standard followed among APP developers in the Shopify eco system.

5 / 5 Share

Sept. 3, 2020

Arpan was absolutely phenomenal with walking me through multiple aspects of the ExportFeed integration from my Shopify store to my Etsy shop. Honestly the best over-the-phone/video support I've ever received for my online business. Thank you for making my life so much easier!

Using app

18 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 30, 2020

At first, I was frustrated with the app at first but now it seems to be working so far. One feature I would like to see is to link the product that was created on Etsy with Shopify. In my store, it shows the app will take multiple payouts in the same month.

Store

vendach

Using app

2 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 18, 2020

An app worth considering. Support team very prompt and helpful. Highly recommend them and their app.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 27, 2020

I've just started using exportfeed in the last couple of months. I'm very impressed with their customer support: timely, helpful, and creative. They were very willing to support and help me with their app. as I'm trying to expand my store platforms. I purchased it for FB shop and Bonanza. As has been stated previously, the Bonanza interface is not available now, however, this is the first FB shop feed that I've used that wasn't nightmarish--the last two erased my current FB shop, put in a new in instead with click out--not what I wanted--this app. will put your products right into an existing store on FB and not touch anything there. YAY! I can't speak to the other platforms, but for the one I'm using it seems quite intuitive and it will make it easy for me to keep my store inventory updated as it should--most importantly, my customers can check out on FB--which is very important whereas they are waiving selling fees over there for a few month. Good app; easy to use, and great customer service from the team!

Using app

29 days

Total reviews

6

Average rating

4.8

1 / 5 Share

July 21, 2020

DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in. The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Why are you ranting and bringing false accusations to the reviews here? Is this how your clients treat you when they run into something? Our support informed you about the mismatch with the Bonanza feed requirements and offered to solve this. Instead of replying them and have a working solution you’re showing frustration what does not gives a subjective view on our app. The app powered by a team who are dedicated to always improve the APP / solution so that our clients are optimally helped. I hope you will consider this in the future while rating apps in the Appstore. ^Haico

5 / 5 Share

June 1, 2020

I really appreciate Kabin's help. your team has excellent work. I not good at these things but with this app, all things can easily sort out.

Using app

7 days

Total reviews

3

Average rating

4.7

1 / 5 Share

May 19, 2020

This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.

Using app

3 days

Total reviews

11

Average rating

2.8

3 / 5 Share

May 13, 2020

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Using app

9 days

Total reviews

31

Average rating

4.7

5 / 5 Share

Feb. 20, 2020

This app has been more straight forward than other apps to use, it has uploaded all my products to etsy. For the price you cant beat it. They offer other sales channels in that price aswell! Would be awesome to see even more. Big thanks to the support member Kabin as he helped me set up from start to finish. Support is good as you can raise a ticket outside of hours, the support hours are good as they are nearly 24/7. Very user friendly would recommend!

Store

3DCabin

Using app

About 19 hours

Total reviews

4

Average rating

4.0

1 / 5 Share

Jan. 24, 2020

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed them on a Friday, got a response Monday, sent a follow up question and never got another reply.

Using app

20 days

Total reviews

2

Average rating

3.0

2 / 5 Share

Jan. 19, 2020

Sadly no help from their team , on how to use this for Amazon AU. Several messages to their team - and no real help. I contacted Amazon seller support, and they couldnt get it to work either. So will need to delete and look elsewhere which is a shame..

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

We're sorry you have not been able to contact us straight away on a live chat session. We've tried to outreach you on multiple occasions through email and phone but unfortunately we haven't heard from you back. We're happy to help you list and sync with Amazon AU.

5 / 5 Share

Jan. 16, 2020

Great support, for any issue you meet, they are just there to sort it out! They don't count time, Listing is easy and fast. I highly recommend it.

Using app

1 day

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 13, 2019

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now! Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

Using app

3 months

Total reviews

13

Average rating

4.4

Developer Reply

Hello Michele, First of all it we are sad you had a negative experience while exporting your products and syncing your orders. Our support has reached out to you for assistance within hours but you refused our help at that time. Our team will always respond within hours on weekdays or direct during our office hours through Live chat. Sorry to say but it’s not the Exportfeed app what caused your issues but it’s the fact that you submitted products to Amazon both automatic and manually. Of course we’re more then happy to help you setup feeds and automate your order sync. Best regards, Exportfeed support team.