All reviews

Rating Breakdown

  • 5
    88% (504 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

We had the impression that using this app would be seamless and user friendly from reading the reviews. We are new to the industry and appreciated Ronex and Hem walking us through uploading our Shopify store to Etsy. Would highly recommend using their Optimization free call as the guys were very patient and helpful! Krishna was helpful in explaining the Etsy payments! Lots to learn appreciate the ongoing support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I was struggling trying to open up my store in Etsy so that is can integrate with my Shopify store. The Etsy rep Pratik helped me and was very good at handling the situation. I am up and running and I appreciate him for all the hard work. I appreciate his patience, professionalism and outstanding customer service. I will recommend speaking with him to anyone. Thank you Pratik!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2024

My experience with the app has been awesome so far. I received help from Surya today. He was very kind and patient with me as he helped me to solve my problem of importing products from my shopify store. Surya went out of his way to make sure that all of my issues were taken care of. He is truly an asset to your company and should be watched closely by all of your new employees. My name is DeShon Von Able, Owner of Certified Pets Store Gift Shop. www.certifiedpetsstore.com Thank you Surya for all of your hard work !!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

My phone consult with Kusum was very helpful and got me going with your app. I like it very much. I restarted using your app and Suyank was very helpful getting it set up. He has wonderful patience. This is another call I have had with Suyank and he is very patient and helpful. My store is on its way!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

good sevice

Store

My Store

Using app

About 1 month

5 / 5 Share

Aug. 29, 2024

Surya...did a great job at resolving a nagging issue i have had for months....he did it in less then a minute...awesome job

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 28, 2024

Fantastic Easy to work with Customer Service. Answered my questions and were patient through my learning curve of the new program/process. Very easy to use after going through a mini demo for my needs.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

The help by Pratik was very good on point, accurate and fast. Thank you! I could upload my products successfully

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Useful app that has saved our team time with order fulfillment between Shopify and Etsy. I recently had some issues with order syncing and Ronex took the time to clearly walk through the steps by phone. Thank you for the phenomenal customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

customer support is top notch! Didn't take long to connect and was patient and answered all my questions.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Nirmal was Most Helpful

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 14, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Store

MRS V

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Customer support is always helpful in finding solutions and responding promptly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0