Etsy Integration ‑ DPL

DO NOT USE THIS APP. 100% FALSE ADVERTISING. I downloaded this APP to integrate my shop with Bonanza. If you look in the Ad for this APP above, you will clearly see "Bonanza" on their list of 40+ shops they CLAIM to integrate with. I downloaded the APP and sure enough, there was a link to Bonanza on their main page and I began building product feeds to sync my shop. After spending hours building feeds for each of my categories, I started the migration process and found there was no "upload to Bonanza" button. Instead, the only option was a button labeled: "HOW to upload to Bonanza". OK, so now I'm clicking on their "HOW TO " button and I get sent a page full of dead web links. When clicking on the various links of their "How To" landing page, you will see results that state: "error, no page found". So now I decide to search Youtube and Google for help. hoping that maybe another Shopify user has had experience with this APP. Furthermore, I attempted to contact Exportfeed via their chat and no one was live at that time. After the Youtube and Google searches were unsuccessful I decided to send an email to Exportfeeds tech-support asking for help. This was last Thursday. So after spending hours pulling out my hair, I wondered if I should just abort mission, delete the APP and try another source. But I decided not to act in haste and instead I'd wait for a response from tech support. Well today is Tuesday and I got my response and I was shocked to say the least. I was told "Our APP doesn't support integration with Bonanza". Seriously. They have Bonanza listed above as one of the platforms that their APP supports. They have Bonanza in their list of choices for various integrations once you're inside their APP...but they DON"T SUPPORT BONANZA! How is this even possible? The only thing I can think of is that Exportfeed probably only integrates with a small handful of the platforms listed above and the rest are all just listed to "pad their resume" and allow them to claim that they support 40+ platforms. This id a disgraceful business practice no matter what industry you are in. The way I look at this is simple, and this applies to people and to companies: either you have integrity or your don't. If they're lying from the beginning about what their product can do, what more do you need to know?

I really appreciate Kabin's help. your team has excellent work. I not good at these things but with this app, all things can easily sort out.

This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

This app has been more straight forward than other apps to use, it has uploaded all my products to etsy. For the price you cant beat it. They offer other sales channels in that price aswell! Would be awesome to see even more. Big thanks to the support member Kabin as he helped me set up from start to finish. Support is good as you can raise a ticket outside of hours, the support hours are good as they are nearly 24/7. Very user friendly would recommend!

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed them on a Friday, got a response Monday, sent a follow up question and never got another reply.

Great support, for any issue you meet, they are just there to sort it out! They don't count time, Listing is easy and fast. I highly recommend it.

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now! Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

Given that Amazon creates a lot of friction, ExportFeed does what they can to help you get your products online, as soon as possible.

This is a great app that helped me export all my products from my Shopify store to Amazon. there is a small learning curve but they have great customer service by chat, they were able to solve all my issues and stayed with me to answer all my questions. so if you encounter this app a little bit complicated at the beginning, don't give up they will help you to solve any issues Mark T.

The agents are great. They are beyond helpful. They will work with you until everything works perfectly. A wonderful application and very cost effective They were great with working with me on my Etsy feed

Excellent App. I had a few problems getting up and running but the live chat support was excellent. Solved my issues immediately and assisted me with getting my ETSY feeds set up. Have upgraded to the premium version and everything running smoothly.

Needed to create a datafeed from Shopify to ShareAsale and they helped me do just that. Chat was fast and easy. My first upload to ShareAsale and we will see how accurate the upload is.

I could not be happier with the knowledge and helpfulness of the service. Everything is great. Thank you!

Shopify _ Amazon upload doesn't work, support chat is not responding, email support will respond after 48 hours. This app is a waste of time...

Just signed up to the Export Feed app. I looked at others and found this was perfect for me... now... and in the future with other feeds as I need. Arpan (Customer Service) talked me through the whole set up... It was so easy. I will now work through it and get all my products up on Etsy. This will certainly save me so much time... days just to upload but also the ability to change info in 1 place and have it automatically update in the other! The time to learn was about 10 minutes which is way shorter than the time needed to manually do 1 product. In one short setup, I can do all my catalogue and get on with the important things. Thank you Arpan and Export Feed! UPDATE Had a few problems (as it turned out it was on my side) and Support quickly got it sorted.

We really appreciated the help from the support team. Thank You So Much!!!!!, we recommend this app.

Amazing customer service, representatives were extremely patient and walked through the steps with me every step of the way.

This app is a great tool for advancing my shopping channels. The support staff is helpful and patient. Was able to receive both phone, email and live chat.

I picked this app based on the promise of inventory syncing across Etsy and Shopify. That is not one of the features of this app, despite what the friendly customer service rep told me. I am uninstalling.