All reviews

Rating Breakdown

  • 5
    92% (613 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (18 ratings)

Reviews with Text

  • 92% (609)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2025

Krishna was an amazing help! He was patient, gave me screenshots and explained what I couldn't understand. He is a valuable resource to your customers and company!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2025

Great so far

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

I like this app. I learned how to use it quickly. It is easy to use and does all the necessary functions. I have been using it for over a year and I am happy with everything. The support works well. I recommend this app.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2025

Great Service from Hem, thank you so much.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 17, 2025

So thankful to have found this app. So easy to use and customer service is great. Pratik walked me through the process of setting up the app which took about 15 minutes.

Using app

2 days

Total reviews

12

Average rating

4.7

5 / 5 Share

July 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Support was quick and super helpful!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

July 14, 2025

Outstanding customer support! Surya went above and beyond — He even recorded a video to show me exactly what to do and offered a Google Meet video call to help me out in real time. Super patient, kind, and incredibly helpful. Truly one of the best support experiences I’ve ever had. Thank you!

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 13, 2025

professional, calm, very helpful, knowledgable about the app and techniques provided....

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Its really helpful and lets you upload product listing easily.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

easy to use! fast support! special mention to surya for handling my issue promptly and making sure store functions and syncs smoothly with etsy!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2025

Thank you Ronex! Wonderful help :)

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 7, 2025

Tried integrating Etsy with my Shopify store and gave up miserably until I found this app which makes it a breeze. A few weeks in, as Etsy orders started picking up, I had a few questions and Hem from Support was able to guide me promptly. Very satisfied user here.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Excellent customer service and Tech support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Great customer service

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

Hem has been excellent support agent for me and resolved all of my issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

My customer support is Hem. The DPL software appears seamless. Hem helped me through the setup procedure as I was held up on deciding how to set my shipping as it's international. Hem was very professional and knowledgeable about the process and made it an easy integration. Thank you for your support.

Using app

4 days

Total reviews

2

Average rating

5.0