Rating

4.7

feedback

1,161

Reviews

chart

#365

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    43%
  • More than a year
    17%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer service and support team. Users have praised the quick response times, knowledgeable assistance, and patience of the support staff, particularly mentioning individuals like Harsh Singh, Dhruv Prashant, and Mohd Fahad Khan. The seamless integration with Etsy and the ease of use of the app have also been highlighted as major strengths. However, there are a few negative reviews mentioning issues with language support, difficulties in finding settings, and high pricing. Some users have also expressed frustration with the refund process and unresolved issues.

Highlights

Positive customer service and support
Seamless Etsy integration
Ease of use
Language support issues
Refund process and unresolved issues

Rating Breakdown

  • 5
    92% (1,064 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (52 ratings)

Reviews with Text

  • 100% (1,156)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 29, 2025

BAD!! not syncing anything - not the inventory, not fuilfilmaents , tried solving it many times

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 16, 2025

Great customer service and seamless Etsy integration. It’s incredibly user-friendly and perfect for new users.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Excellent technical support, they fixed my error, and it was super fast and easy to get the support!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Great customer service!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Great service helped me with my integration problem I was having. Very helpful and patient with me!

Using app

12 months

Total reviews

1

Average rating

5.0

All reviews

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