Rating

4.7

feedback

1,174

Reviews

chart

#383

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    43%
  • More than a year
    17%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer support and ease of use. Customers have praised the excellent and prompt assistance provided by the support team, with specific mentions of team members like Harsh Singh, Mohd Fahad Khan, and Dhruv Prashant. Users have highlighted the seamless integration with Etsy, user-friendly interface, and quick resolution of issues as major strengths of the app. Additionally, the app has been commended for its efficiency in syncing products between Shopify and Etsy, making it a valuable tool for online sellers.

Highlights

Positive customer support experience and assistance from team members like Harsh Singh, Mohd Fahad Khan, and Dhruv Prashant
Seamless integration with Etsy and user-friendly interface
Efficient product syncing between Shopify and Etsy
Quick issue resolution and prompt customer service
Valuable tool for online sellers

Rating Breakdown

  • 5
    91% (1,069 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (52 ratings)

Reviews with Text

  • 100% (1,162)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

Excellent Customer Support!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Awesome App, works perfectly and nice support. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

During the application setup, I had many questions. I wrote to customer support and they immediately offered help via Google Meet. We had a great meeting and they explained everything to me. They also offered a discounted annual subscription and optimization of my Etsy listings.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

All good. Great support so far!

Using app

3 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 7, 2026

This was helpful to understand how to sync products across the Shopify and Etsy platform even though it was stuff I knew when researching on my own; however, I felt rushed to understand what to actually do and was asked to share my screen while I wrote my original review and show I actually submitted a good review when working with technical support.

Using app

3 days

Total reviews

2

Average rating

4.0

All reviews

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