All reviews

Rating Breakdown

  • 5
    92% (1,063 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (51 ratings)

Reviews with Text

  • 100% (1,154)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 23, 2025

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi BEST GRIPS. EVER. Admin, We’re truly sorry to see your 1-star rating, and even more sorry that we weren’t able to meet your expectations. Since no comments were added, we’re unsure what went wrong, but we genuinely want to make things right. Our team is always here to help with setup, syncing, listings, orders, or anything else you may have struggled with. Please reach out to us at [email protected] or through our 24/7 live chat so we can understand the issue and fix it for you as quickly as possible. Your experience matters a lot to us, and we sincerely apologize for any inconvenience caused. Thank you, Team CedCommerce

1 / 5 Share

Nov. 21, 2025

Très énervée par le fait de découvrir que je suis paye une abonnement depuis dès mois auquel je ne savais même pas être abonnée !! Et pour couronner le tout, c'est un parcours du combattant pour résilier son abonnement, il m'est impossible de trouver comment faire et ce même en suivant les indications de la plateforme...

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour Kouni Bouni, Nous sommes vraiment désolés d’apprendre que vous avez été facturée sans en être consciente, et nous comprenons parfaitement votre frustration. Nous tenons à vous assurer que notre application ne peut prélever aucun abonnement sans que le marchand accepte d’abord la facturation depuis Shopify. Pour l’annulation, il suffit normalement de désinstaller l’application depuis votre boutique Shopify, ce qui met automatiquement fin à l’abonnement. Nous sommes sincèrement désolés si cela n’a pas été clair ou facile à trouver. Nous aimerions vraiment résoudre cela pour vous au plus vite. Pourriez-vous nous contacter à [email protected] ou via notre chat en direct afin que nous puissions vérifier votre facturation et vous aider immédiatement ? Encore une fois, toutes nos excuses pour cette mauvaise expérience nous souhaitons vous accompagner et corriger la situation au plus vite. Merci, Team CedCommerce

1 / 5 Share

Nov. 9, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi TechTrend Elite Admin, We’re truly sorry to see your 1-star rating, and even more sorry that we weren’t able to meet your expectations. Since no comments were added, we’re unsure what went wrong, but we genuinely want to make things right. Our team is always here to help with setup, syncing, listings, orders, or anything else you may have struggled with. Please reach out to us at [email protected] or through our 24/7 live chat so we can understand the issue and fix it for you as quickly as possible. Your experience matters a lot to us, and we sincerely apologize for any inconvenience caused. Thank you, Team CedCommerce

1 / 5 Share

Sept. 3, 2025

The language support is a lie. I had to manually translate all my products. I found out that not all the languages are supported only after payment.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello Milla Milla Admin, Thank you for sharing your feedback. We’re sorry to hear about your experience. After checking on our end, we noticed that multiple languages were not enabled on your Etsy account. This is why the translations did not take place automatically. To ensure translation works, you would need to enable the desired languages directly on Etsy. We truly want to help you get this resolved. If you’d like, our team would be happy to guide you step by step in enabling the languages and making sure your products are translated correctly. Please feel free to reach out to us anytime. Kind regards, CedCommerce Team

1 / 5 Share

Sept. 25, 2025

This app is TERRIBLE. I used it for a very short while because during that time I had so many issues that did not get resolved. The support was wonderful at first especially with helping get it installed and set up. They tried to get me to leave a review immediately and thankfully Shopify will not allow reviews if you're in a trial phase. *DO NOT* leave a review until you have been using it for a while and be *WARY* of the positive reviews on here because they try to get you to leave a review anytime you use support. They were great in the beginning (perhaps the reason for all the 5 star reviews since they push you to review right away) but I quickly found that would not be the longer term experience. But then - when I had issues that I contacted them about they would tell me they would get back with me within a certain timeframe only to not do so. I had to follow up with them and the issues I had were not getting resolved. Finally I uninstalled it and they begged me to re-install. When I would not, they begged me to set up a meeting to discuss the issues, claiming they just wanted to learn what happened to improve. I was willing but I requested a refund because I had paid for a full year up front. They denied my request at first, then told me I would get a refund when I pointed out they were stealing my money if they did not refund me for the amount covering the time I was not using the app. I told them I would challenge the entire amount through the payment processor if they would not agree to refund for the time I had not used the app. Once I saw the refund, I said I would schedule a meeting. They continued asking me to schedule it, said the refund was coming it and *of course* it never showed up. Weeks had passed by this time and then I had to wait additional weeks to go through the dispute process. I kept all documentation which served me well because I finally got the refund from the payment processor. *BEWARE* of using this app. Look at the other negative reviews -- I wish I had before installing it. It was a nightmare overall. I have found another app that is amazing - have been using it for several months and it's a night and day difference. It is one of the ones with the tag "Built for Shopify" which I think could be part of what makes the difference. ETA- As you can see in their response, my case did not fall under their "refund" policy -- which basically is *NO REFUND*. But they did agree to refund me when I stated charging me for months I was not using the app was stealing and refused to re-install or agree to a meeting, which I have documentation of -- the reason the payment processor refunded the money to me after weeks of trying to get it from CED commerce and then gathering and sending all of my documentation of what happened in. So *BUYER BEWARE* -- KNOW BEFORE you buy and absolutely *DO NOT* pay for a year in advance regardless of the discounted price because as you see from their response and my experience, even if they agree to refund you it will *NOT* happen on their end. You will have to challenge through your bank or Paypal and make sure you document *EVERYTHING* well.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hello Impact Gift Boutique Admin, We sincerely apologize for the inconvenience you faced while using our app. We truly value your feedback and regret that your experience did not meet expectations. I have reviewed the communication history and noticed that one of your key requirements was the ability to link multiple products. At present, this functionality is not available, but we have shared your feedback with our technical team to explore the possibilities of adding it in the future. Regarding the refund, our app policies (clearly mentioned in the app) outline the eligibility criteria. Based on the timelines and usage, your case did not fall under the refund window. That said, we understand your concern and always aim to handle such matters fairly. Your feedback is important to us, and we will continue working on improvements to provide a better experience for all our users. Kind Regards, CedCommerce Team

1 / 5 Share

Aug. 5, 2025

Their app does NOT properly sync orders between Etsy and Shopify, especially if you're using it for automated fulfillment with suppliers like Printify. Once Etsy rolled out new API restrictions, CedCommerce became almost useless, and their only “solution” is a manual CSV import/export process that they want to charge $4000 one-time fee for this!!!!! The whole point of using this app was to automate the fulfillment process, but instead I’m stuck manually entering shipping addresses and updating tracking numbers, defeating the entire purpose of using CedCommerce in the first place. Support was no better. I was bounced between agents, given generic copy-paste answers, and told to fulfill manually... how is that automation?

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 4, 2025

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work. I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics. They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline. Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project. When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised. If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything. Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else. I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof. You should report it to BBB so that they can be taken down if you face the same issue with their service.

Using app

6 months

Total reviews

3

Average rating

3.7

1 / 5 Share

April 21, 2025

Awful experience not automatic at all

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello Indian Creations Corp Admin, We’re sorry to hear about your experience and truly regret the inconvenience caused. Our app is designed to simplify automation, so we’d like to better understand what exactly did not work for you. Could you please share more details about the issue you faced? We’d be happy to work with you directly to resolve it and ensure you get the best out of the app. Kind Regards, CedCommerce Team

1 / 5 Share

April 6, 2025

Horrible product that breaks all the time, I am having a lot of duplicate sales, my rep quit and now I am left with no contact information. This system is horrible do not use it. Worst product ever!!!!

Store

My Store

Using app

6 months

1 / 5 Share

Feb. 12, 2025

DO NOT WASTE YOUR MONEY !!! I GOT NO BUSINESS FROM THEM AND THEY TOOK PAYMENT FOR A FULL YEAR BEING TOLD NUMEROUS TIMES THAT I DID NOT WANT SERVICE THEY STOLE MY MONEY !!!! I HAD BEEN FIGHTING THEM FOR 2 MONTHS !! I WISH I COULD GIVE NEGATIVE STARS

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 25, 2025

Horrible experience - do not recommend. Poor customer experience - each rep gives a different response and in the end absolutely no help.

Using app

11 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 19, 2024

Does not work with Etsy for order integration. No where is this stated until you sign up, link your store, and go through all the on-boarding processes. After that, and only then, do you see the message that order management is unavailable for US sellers across all integration service providers. Very frustrating to find this out only after going through all the hoops and work above.

Using app

35 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 1, 2025

Integration was easy. The support team was quick to respond but they overpromised and underdelivered. BE CAREFUL. There is no way to cancel my subscription except email; and i was charged for one extra month after i was told by their team that my subscription is cancelled (which they didnt cancel) I took their SEO service for a hefty extra cost and the lady working on my listings, vaishali was extremely unprofessional. She had limited knowledge and made a bunch of spelling mistakes for keywords and did not do more than half the work promised by her co-worker Mhd Fahad.

Using app

7 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 13, 2025

Terrible service, so confusing to use. Every time I tried to get help one of the team members would say they fixed it and would map to the wrong products on Shopify. These mistakes cost us money and mis-ships.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 24, 2025

The inventory system continues to oversell products that should have been updated over a year ago, since I initially reported the issue. Last week, they claimed it was fixed and apologized, but the system oversold products again. I also just noticed all the 1-star reviews from sellers who are experiencing the same issue.

Using app

Over 1 year

Total reviews

13

Average rating

4.6

1 / 5 Share

July 18, 2024

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 28, 2024

The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products... Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.

Using app

About 20 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2024

horrible service, unprofessional and there is no support while their app is down. BEWARE.

Using app

5 months

Total reviews

4

Average rating

4.0

1 / 5 Share

April 15, 2024

poor support

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 14, 2024

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

Using app

6 months

Total reviews

3

Average rating

3.7