Etsy Integration ‑ CedCommerce

July 18, 2024

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

June 28, 2024

The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products... Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.

April 26, 2024

horrible service, unprofessional and there is no support while their app is down. BEWARE.

April 15, 2024

poor support

April 16, 2024

I hope you read this review before pulling the trigger with this app. Start from the bottom. Update 4/16/24 They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email: "Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled." So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off. I'm moving on to another platform. Update 3/28/24 We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them ------- "As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension. To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly" ------- 3 Hours later I received this email "After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days." ------- I guess I'm special, not that they made a mistake in their programming. ---------------------------------- If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs. Here is a brief rundown: 1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled. So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU. 2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I

Feb. 14, 2024

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

Jan. 10, 2024

Ridiclas developer will never refund your money even if you delete the app before the trial ends. Please never use it........

Dec. 25, 2023

They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".

Aug. 16, 2023

I recently tried using the CedCommerce Etsy Integration app for Shopify with the hope of streamlining my product listings on Etsy. Unfortunately, my experience with the app has been extremely disappointing and frustrating. The primary purpose of the app is to enable bulk listing from Shopify to Etsy, which seemed like a time-saving feature. However, the app ended up causing more harm than good. One of my main concerns was that the app made unauthorized changes to my best seller listings. Instead of efficiently syncing the products, it appeared to sync them incorrectly, leading to a significant disruption in my workflow. What's even more concerning is that the app seemed to lack proper mapping functionality. Instead of allowing me to map my existing listings, the app prompted me to create new ones. This resulted in a chaotic situation where my best seller listings were updated with inaccurate information, ultimately affecting the credibility of my store and causing unnecessary stress. In summary, my experience with the CedCommerce Etsy Integration app for Shopify was negative. It not only failed to deliver on its promises but also introduced unexpected issues and complications. I strongly discourage others from using this app, as it can potentially harm your business and create a significant amount of additional work. It's disappointing to see a tool that has the potential to be useful turn out to be such a letdown.

July 8, 2023

This app has the worst customer service out of any Shopify App I've ever used. If you get someone named Ritik with a deadpool logo just end the chat. He misguided me, didnt answer any of my questions or listen to anything I had to say, consequently I wasnt able to use this app and deleted it. It's not very user friendly anyways, find a different app to list on Etsy with.

May 11, 2023

If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.

April 19, 2023

App caused numerous technical issues with my Etsy account causing my Etsy account to be frozen and nearly removed. CedeCommerce also pushed itself outside of the free zone by adding items beyond their limit despite my efforts to stay within to try their product out. Support was in-effective and pointed to Etsy who had to perform an investigation. Would avoid and save your time and frustration.

Jan. 20, 2023

None of the orders show correct status. You would think there would be some sort of easily visible "Refresh" button...but nope. Plan prices are decently fair but the number of orders they allow is heavily skewed for someone like me who sells a lot of $5-$10 products. If I had the spare time, I would absolutely build my own version of this app because it could be heavily improved and it seems as though enough people are paying for it to make it worth my time. And that's what happens when an entreprenuering engineer see's a poorly executed business idea...

May 14, 2024

NEVER use this app. I REPEAT, NEVER USE THIS APP. Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT TO AVOID AT ANY COST, TRUST ME! There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them. Never again!

Dec. 29, 2022

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders. Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform. I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory. Time to leave, hopefully I can get a partial refund for the year I pre-paid.

Dec. 18, 2022

full of bugs and the support team is unprofessional, and they force people to give good reviews that's why they have good ratings.

Aug. 29, 2022

Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet. Waisted $$$ and time.

Aug. 20, 2022

No help at all, specially on the wekkedn when customers are buying the most. They will tell you that you have to wait for a bsuiness day to get help.

June 15, 2022

Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.

June 3, 2022

I don't recommend this app. I was initially excited to find an integration app with such high reviews, but am beyond disappointed with both the app and the customer service I received. I set up the app a few days ago and started a sync with my Etsy shop I had the app set to not sync pricing and variations since I charge more on Etsy and I have to set up variations differently on Etsy to get it to function. The sync seemed to go smooth aside froma few items I needed to map. Then I got an order, it came through with the app and the pricing seemed low but I didn't think much of it. Then today I noticed the pricing on an Etsy order was way off. I went to my Etsy shop to take a better look and realized that all of my pricing had been overwritten to match my Shopify pricing and all of my variations that were linked had been deleted. Hours and hours of work had been wiped out. When I contacted support in hopes of a solution to get this fixed they told me I must've adjusted the pricing through Etsy myself. It turned into an infuriating conversation where I was basically told over and over that I should be adjusting the pricing on their app and not directly on Etsy (I didn't adjust anything) and that there was nothing they would do to help fix their programs mistake that has now cost me money. When I asked about a refund for the month since my trial just ended last night and clearly their app was not working on my store, I was told that they already showed me how I could {manually} fix the errors and they don't give refunds if the product has already been used. I'm disappointed because I really wanted this to work.