Rating

4.8

feedback

1,791

Reviews

chart

#484

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    57%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the fast and efficient customer service provided by the support team. Many users highlighted the ease of use of the app, its seamless integration with platforms like Etsy, and the quick resolution of any issues encountered. The support team was commended for being knowledgeable, friendly, and available day or night to assist with any queries. Users also appreciated the app's performance, speed, and intuitive interface. However, there were a few negative reviews mentioning issues with manual selection of imports, high pricing, and lack of support during app downtime.

Highlights

Efficient and responsive customer service
Ease of use and seamless integration with platforms
Performance and speed of the app
Issues with manual selection of imports and high pricing
Lack of support during app downtime

Rating Breakdown

  • 5
    91% (1,636 ratings)
  • 4
    4% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 22, 2024

Vikram was very helpful. He knew exactly what to do to fix the issue I was having with a listing connecting to my shop. Very friendly and fast too. :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

Always helpful and available day or night. Couldn't ask for better. After learning the system, which is not very complicated at all, it offers seamless export to Etsy.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

July 18, 2024

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 16, 2024

I had a wonderful experience with Vikram and he was super helpful. I will continue to work with him!

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 10, 2024

I have used this app in previous years and it didn't work for me. I have just re installed in and giving it another go. So far, the syncing is a smooth process and it seems much improved. I had a small issue with product images on three of my listings and Swati was very quick to fix my issue. I'm very optimistic about this app and the broader customer reach that it will allow!

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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