Alskar+ Supplies review for Etsy Integration ‑ CedCommerce
March 19, 2019
-STOP HERE IF YOU ARE GOING TO INSTALL THIS APP!- This app has the MOST MISLEADING PAYMENT STRUCTURE EVER! First, they offer 7-day trial. When I choose one of their plan (They did indicate this plan will charge in yearly subscription). HOWEVER, the subscription starts immediately! I was like wtf? I was trying the functionality and barely even use the app for 5 minutes. Contacted their support and inform them about this. The support replied: No one force you to make the payment right? Seriously, if you indicate the trial is 7 days, please honor your words and stop setting traps for your customers. This is not the way of doing business. WOW! Your company really depend on this few hundreds bucks to survive? or this is your TRUE BUSINESS MODEL? First time I have to raise a dispute on Shopify, Thanks!
Dear Alskar+ Supplies Thanks for sharing your concern. We would like to inform that we are giving free 7 days trial for Etsy Marketplace Integration. You will only see a notification about subscription upgrades. We are following the process of Shopify. If you are choosing a plan before your trial ends, then your remaining trial period will be added in your subscription. Also, we never take the unwanted amount from our sellers. We have refunded your full amount. You can join us once again to integrate your Shopify store to Etsy. Thanks, Team CedCommerce
