BabeNest review for Etsy Integration ‑ CedCommerce
April 30, 2019
Very POOR customer service !!! They offer 7 days FREE trial, however, the subscription starts immediately! I used their app for a few minutes on March 1st, 2019 and contact them immediately by their chat system, asked for canceling my subscription and issue the refund but they said we will contact you and resolve the issue in 1-2 days but never did and never replied to my messages. I uninstalled the app but they continue charging me $50.00 monthly. The company doesn't reply to your emails. NO HELP AT ALL. The worst customer service ever. I have reported this company to Shopify and waiting for their help to receive my $100 refund. BEWARE OF THIS COMPANY!!!!!!!!!!
Dear Babenest, We apology for the trouble you have faced. Actually, you have chosen a recurring plan for the app which deducts at the billing time of your Shopify store. It is not deducted by us. We have also sent a mail to billing team regarding your issue, it may be due because of some delayed communication. We want that you get connected with us again so that we can serve you to sell on Etsy. Thanks, Team CedCommerce
