Bike Pretty review for Etsy Integration ‑ CedCommerce

May 3, 2020

I was looking for an app that would sync my orders, tracking numbers, and inventory levels to Etsy. Orders syncing was relatively easy, just a matter of linking products. Inventory syncing, however, was a nightmare. Two things that speak to the lack of confidence I have in this product: 1. SKUs are mapped between Etsy and Shopify using the names of the variants rather than SKU numbers. This means that the name of the Variant needs to be exactly the same across both platforms. For example, if you sell Small, Medium, and Large on Shopify and you decide that you want to use Size Small, Size Medium, and Size Large as the variant names in Etsy this app will break. 2. There's no way for me to say "make Etsy the source of truth for these fields and make Shopify the source of truth for these other fields." The way fields are mapped and which direction they're updated in is obfuscated away from the user and distributed across a variety of "Profiles" and "Templates" which are used to translate configuration into what's happening under the hood. Additionally, the app deleted one of my Etsy listings. One of the "syncing" features triggers a delete on the Etsy side. I don't know why they have this feature. I deal with this kind of software daily and this app is so confusing that I would not have been able to set it up without significant support. I gave 1 bonus star because their customer service did the implementation for me and they're always available