Etsy Integration ‑ CedCommerce

Feb. 28, 2023

Great customer support and services. The app can be improved with the option to eliminate by ourselves the error item :)

Feb. 13, 2023

Over the holidays I expanded my brand's reach by launching an Etsy store using CedCommerce for the integration. It was fairly straightforward. I'm still learning the ins and outs, and this is where CedCommerce really stands out, as soon as I have a question or need assistance their customer service chat is right there to help. Response time has been outstanding. I'm giving four stars for now, as I don't believe I've utilized the full potential of the app, but I could see a future 5-star review.

Feb. 8, 2023

Good app - on boarding is a little wonky if you have a larger catalog. They should allow you to import the whole catalog without extra fees especially if you are switching platforms. This has been a great app in the meantime. There is room for improvement in editing and bulk editing items and prices and there should be drop down lists for filters but the data is always accurate and timely.

June 24, 2023

Re-rate 6/24/23: They have since bounced back from my original review. Customer service is now back on the ball, thankfully, and answers speedily. 11/27/22 Total customer service fail. I had been using this app successfully and suddenly it stopped working and my site doesn't link to the app. I opened a ticket with the supposed 24/7 customer service. Seven days later, in the middle of holiday selling season, and no one has addressed the issue. I have added to the ticket 5 times and still no response. I am NOT happy. I was planning on adding their eBay integration app after Shopify retired the eBay selling channel, but I am thinking twice! So frustrated.

Sept. 25, 2022

Just too expensive, otherwise would give 5 stars. Works really well, but the volume of orders doesn't warrant the monthly cost. Maybe I'll come back as business grows

Sept. 20, 2022

So far I really like it. I have noticed my items going into completely wrong categories in Etsy, however. ie..my listing for womens jeans was being put into "neck corsets"? it took me some time to go in and redo every single listing and put it in the right category. Otherwise it's a huge time saver. Another bonus would be if the app could automatically configure your first photo to fit the etsy format. It tends to cut off the top and bottom part of non square photos so I have had to go in and change all my preview images.

Sept. 17, 2022

Some of the workings of the app are a bit confusing to me BUT, their online help as always been fantastic! I've reached out multiple times and I give 5 stars always for their support!

July 28, 2022

pour un debut se commence bien l'intégration sse fait vite un problème contacter le service merci encore

July 27, 2022

Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!

July 20, 2022

Up and running with the help of the very helpful Ritik Rajput. This app is the only way to go when integrating Etsy. Thank you!

July 18, 2022

The customer service was great and the app itself is pretty easy to use. The only downside is that it can be expensive if you don't live in the US because of the exchange rates.

June 29, 2022

the app is easy to use and integrates well. Customer service was quick and easy using the chat function.

June 28, 2022

Customer service is really great, prompt, and clear. They have been able to help out with any hiccups that might occur.

Jan. 7, 2022

This app helped me correct the issue I had with my ETSY shop not integrating correctly with shopify in terms of inventory count. The agent Anyatra was very kind & patient with me and we were able to fix the problem.

Oct. 11, 2021

I really like the app but the only downside for our business is that CED doesn't allow you to delete products on your own. You have to contact them and they delete the products for you. Customer service is great, but the inconvenience of not letting me control my inventory is why I am giving them 4 stars.

Sept. 27, 2021

I like the app, I feel like it's a little pricey and I would like if it was a little more streamlined.

Sept. 25, 2021

I love this app and use it EVERY DAY. I just have a hard time learning to use its functions. However, the support team has been extremely helpful.

Aug. 13, 2021

Still learning, and there were some issues with getting things to connect properly, but overall this has been great so far compared to the other app that I used. This app has a great interface, easy to use. Customer service always has someone there to help me! This has increased my sales and time by allowing me to sell on shopify and etsy! Must have!

July 29, 2021

giving it a neutral rating for now. customer service is good but need to use the app more to see how it works. will change after i've used it for a bit.

July 26, 2021

Support is great and extremely helpful. Always fast to respond to support requests. I definitely recommend this app.