All reviews

Rating Breakdown

  • 5
    92% (1,066 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (51 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

April 6, 2023

we had an order import error i couldn't figure out on my own but after using the whatsapp support group i got a very quick solution (<5 min) and minimal effort on my end. good app and great support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

great app, great service, Support team is great. always happy to help. Very professional! I have been with them for 3 years

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2023

Great support - I contacted the CedCommerce Etsy team via the chat function and received the help I needed within 5 minutes. Thank you for your help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Very nice app and customer service! hihgly recommended. I have been with Cedcommerc for years and all is great.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 3, 2023

I don't know what I would do without the help I get! I was so new to the system, and had a lot of questions that were dealt with kindly, quickly and patiently! I was treated with respect, too, even though I'm sure I created some of the issues.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

I am amazed by the support and quick answers always. Great up; I only look to have the same SKU on Shopify and Etsy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2023

Fantastic app! Made my life easy. I love the customer service and tech support that I receive from them any time I need. I don't remember ever waiting for anyone to get back to me... They are always there. They set the bar for customer service and support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Just had some help with some items that weren't listing on Etsy and am very satisfied with the help I received. You do have to stay on top of your listings, and you might need to renew them or re-sync but then it works great. I did have some trouble with a purchase integrating with my Shopify store but it seems to have been corrected now.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

This is the most sophisticated Etsy app as far we are concerned. They're extremely responsive on support and committed to finding solutions. It didn't quite work with our workflow, but with enough fine tuning, it's turning out to be a great solution for our store. I'd absolutely recommend the app for any other merchants. We tried 5-6 different apps and really tried to make them all work, but ultimately we settled in on this specific app integration and it's been a great tool for us.

Using app

2 months

Total reviews

15

Average rating

4.9

5 / 5 Share

March 28, 2023

Great Support! Great App! Great Team! Team are outstanding. They help me to solve all my problems and fix it in just a minute. Thank you so much!

Store

n o h o

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Just launched this app and so far it is working great! It does have a learning curve but the customer service is phenomenal and they do help you with everything. My one comment is at the moment you are unable to delete products that you imported you have to chat with them to delete for you, but they did say they are working on making that possible

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2023

Wonderful! The customer service has been very accessible and helpful with getting us set up, troubleshooting & answering all of our questions

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2023

Shikhar Gupta was super helpful with my beginner questions. 4 stars for now for the app since I've barely used it. I'm sure that will improve as soon as I figure it out. Thanks Shikhar! Update: I've used the Chat feature on CedCommerce and continue to get great service. So I'm upgrading to 5 stars. Thanks to Adarsh as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

The staff is very always helpful over the phone or chat and the app saves hours of time listing products. 10/10 recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Great Experience! customer support is outstanding. they help me to resolve my queries and published my listings to Etsy directly. Thank you

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

So far the app is doing what I wanted it to do - sync etsy orders and create corresponding ones in shopify. And the support was helpful. No complaints

Using app

About 1 hour

Total reviews

6

Average rating

3.8

5 / 5 Share

March 23, 2023

App does exactly what it says. Product and order sync is smooth and support is always there if you need help. I highly recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Super responsive when we needed help removing products from the app, as well as providing really clear instructions on how to upload new products. Great service! Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

We had problems with a price template. Fast and good help via the chat. Can recommend the service, thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

I am new to the platform and it can be confusing, but the customer support chat is very helpful, really patient, and quick to respond! I really appreciate that because I'm already stressed trying to figure out how this site works.

Using app

2 months

Total reviews

3

Average rating

5.0