All reviews

Rating Breakdown

  • 5
    91% (1,077 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (54 ratings)

Reviews with Text

  • 99% (1,171)
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5 / 5 Share

March 29, 2023

Fantastic app! Made my life easy. I love the customer service and tech support that I receive from them any time I need. I don't remember ever waiting for anyone to get back to me... They are always there. They set the bar for customer service and support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Just had some help with some items that weren't listing on Etsy and am very satisfied with the help I received. You do have to stay on top of your listings, and you might need to renew them or re-sync but then it works great. I did have some trouble with a purchase integrating with my Shopify store but it seems to have been corrected now.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

This is the most sophisticated Etsy app as far we are concerned. They're extremely responsive on support and committed to finding solutions. It didn't quite work with our workflow, but with enough fine tuning, it's turning out to be a great solution for our store. I'd absolutely recommend the app for any other merchants. We tried 5-6 different apps and really tried to make them all work, but ultimately we settled in on this specific app integration and it's been a great tool for us.

Using app

2 months

Total reviews

15

Average rating

4.9

5 / 5 Share

March 28, 2023

Great Support! Great App! Great Team! Team are outstanding. They help me to solve all my problems and fix it in just a minute. Thank you so much!

Store

n o h o

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Just launched this app and so far it is working great! It does have a learning curve but the customer service is phenomenal and they do help you with everything. My one comment is at the moment you are unable to delete products that you imported you have to chat with them to delete for you, but they did say they are working on making that possible

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2023

Wonderful! The customer service has been very accessible and helpful with getting us set up, troubleshooting & answering all of our questions

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2023

Shikhar Gupta was super helpful with my beginner questions. 4 stars for now for the app since I've barely used it. I'm sure that will improve as soon as I figure it out. Thanks Shikhar! Update: I've used the Chat feature on CedCommerce and continue to get great service. So I'm upgrading to 5 stars. Thanks to Adarsh as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

The staff is very always helpful over the phone or chat and the app saves hours of time listing products. 10/10 recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Great Experience! customer support is outstanding. they help me to resolve my queries and published my listings to Etsy directly. Thank you

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

So far the app is doing what I wanted it to do - sync etsy orders and create corresponding ones in shopify. And the support was helpful. No complaints

Using app

About 1 hour

Total reviews

6

Average rating

3.8

5 / 5 Share

March 23, 2023

App does exactly what it says. Product and order sync is smooth and support is always there if you need help. I highly recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Super responsive when we needed help removing products from the app, as well as providing really clear instructions on how to upload new products. Great service! Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

We had problems with a price template. Fast and good help via the chat. Can recommend the service, thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

I am new to the platform and it can be confusing, but the customer support chat is very helpful, really patient, and quick to respond! I really appreciate that because I'm already stressed trying to figure out how this site works.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2023

Great app to sync inventory, customer support is instant and good. would totally recommend it. amazing app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2023

Support is fantastic and efficient! The perfect app to use to integrate your Etsy store on Shopify. Highly recommended!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2023

I have used this app for over 6 months and it works great. Works perfectly and all tech related questions are answered very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

I contacted support and Utkarsh Saxena was an amazing help. He came on chat and guided me through the whole process. I am really impressed with the quality of their service. I also had another issue resolved by Ritik Rajput. It was resolved quickly and to my full satisfaction. I really appreciate the skills and professionalism of the team. Shikhar did a great job helping me out with an issue regarding importing. CED Commerce definitely cares about its customers! Would recommend it to everyone. Aman A Singh really helped me out. Profiling can be difficult but he made it super easy for me. Would recommend it to everyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Anyatra is super helpful and helped me sort out my teething issues. Great customer care, they obviously really value their customers.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2023

App has worked flawlessly for us, support is attentive and very helpful - would not hesitate to recommend to any other ecomm owner.

Using app

7 months

Total reviews

1

Average rating

5.0