Etsy Integration ‑ CedCommerce

Jan. 29, 2021

Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.

Sept. 27, 2020

The app would not sync with my orders that had been shipped out, and every time a purchase was made on etsy it kept defaulting automatically back to the listings in my shopify. So prices differences were altered and caused sales issues. Order limits did not reset every month so what am I supposed to do with this app once it maxes out? The number never went down and orders kept not syncing.

Sept. 21, 2020

Would give zero stars if possible. Wanted to integrate our shopify and etsy shops but when we tried we could only sync 48 of our 68 listings and when we tried to fix that issue 14 of our listings were completely deleted from our etsy store. Not only did they delete, but we are a company with over 250 sales per day, and lost all database info of how many favorites each item had. Nobody could give us a complete answer as to what the issue was. When I tried to repost my deleted listings I received an error code and nobody could tell me what it meant. the only thing anyone could do was forward the issue to the next person. I am still waiting to hear a solution so I can fix the problem and move on. the app is very difficult to navigate and I really wouldn't recommend it to anyone with more than 5 listings and any variables. It seems as though this app can't handle the volume that our shop was doing and the integration part obviously doesn't apply to the formatting of your listing descriptions. overall just not well put together. We have lost all of our individual ratings for those 14 listings and we will never be able to get those back. Losing out on any sales is detrimental to a small business especially during a pandemic, but this is completely ridiculous. In the end, we were offered 2 more free weeks to try the program, but we absolutely cannot "try" software/apps that should work upon first install.

Aug. 30, 2020

This app is so buggy, it's constantly having issues. If I could do it again I would invest in a 3rd party inventory management system like Ordoro. Eventually I'll make time to do the switch so I don't have to deal with these constant errors.

May 27, 2020

It's not easy to use. I uploaded 300 listings and only 68 were successful. The ring sizes are all displayed in color, which is more complicated than my own uploading. To be honest, I will not try this APP even it's for free. Cost me $ 60 and I deleted it in just one day.If I am satisfied, $ 600 a month is not a problem, very disappointed.It ’s all your fault, it ’s nothing to do with SHOPIFY

May 12, 2020

For etsy - its a bit expensive and more manual then desired but it works. Regarding their policy of emailing me spam, not a huge fan. On their privacy policy they claim "You could also unsubscribe to the email services of CedCommerce by clicking on the unsubscription link provided at the bottom of the email." but no such link exists. I wish they would respect my privacy and not send me junk like "[1 Day To Go] Live Webinar on Business Growth in Crisis | Experts from Google & CedCommerce".

June 1, 2020

An abosolute nightmare! Where do I start... I have almost 300 listings in etsy and used this app to transfer my listings over and then had my inventory synced. ( sounds great right? ) -This app deleted over 100 of listings on etsy.. OVER 100!!!! poof gone. It was beyond upsetting to try and get them back. They blamed etsy..... which was not the case at all. As soon as I "synced" my products for the first time it happened. so that was a complete disaster. Etsy was able to find all my deleted listings and pull them back ( thank god for etsy! ) I decided to keep moving forward with this app in hopes that, that was just a one time thing. After spending over 2 days worth of work on changing my titles and descriptions on all my listings on shopify, I had to create catalog in the app for my product to actually work... well once I did. ALL MY 2 days work ERASED and was completely reset to the original description and titles on all my 300 listings. At this point I felt like I had done so much research and invested SOOO much time into this app, that something had to give.. and had to work for me once I got everything set up. Everything was up and running after those major disasters, and from the moment I started using this app for syncing inventory and stock IT DOES NOT WORK. I am spending double the time I should be going back and forth between shopify stock and etsy stock to MAKE SURE THIS APP is pulling the inventory out when something sells on etsy! When I manually change the inventory on shopify it NEVER changes on etsy. Its a MESS! ( the app is NOT doing its job ) A complete mess. Its happening almost every 2nd day, and I feel like a babysitter. I have to manually watch the app MYSELF to make sure its working.. and its always not. I am over selling my product, having to tell customers sorry we dont have that... I continually have to reach out to the support team to fix the app ALL THE TIME. ( they are probably sick of me too! ) I am so over this, and sick about how much of my time I have wasted. The team is very friendly and kind but the app itself is a COMPLETE WASTE OF MONEY. Please do not try this app, I promise you it will make your life extremely stressful every day you use it. I do NOT want anyone to go through what I am currently going through and have been through with this app, its made my life and business a disaster and by NO MEANS easier at all. ** Update. 3 weeks later. Woke up in the morning and 94 listings were INACTIVE on my etsy acount!! GONE, LOST MONEY. My inventory was all over the place and still isnt matching. I cant believe im paying this app to LOSE money/sales. literally speachless.

April 16, 2020

Free 7 day trial - it asked me immediately to authorize a $360 payment (before using the trial). The trial is limited to 10 products - not made very clear.

March 7, 2020

I'd started a trial period of the Etsy Marketplace Integration from CedCommerce yesterday. I've connected 50 listings on Etsy together with their support girl . She offered me to connect subscribe Plan with charging card if I wish to connect more 50 listings, but I've decided to try it before... By the end of the day, their software deleted!!! all >50 SKUs in 3 of my 50 listings on Etsy leaving only these marks: ced_2360758796298 - in listing 1 ced_2494337024010 - in listing 2 ced_21389023674445 - in listing 3 I immediately turned off these and no longer dared to connect when their support asked me to do it. It was a great luck, that I noticed the destruction of my listings! Actually, it’s scary when listings that make 182 sales are deleted... What are you doing guys? I should file a lawsuit against you for such "work", but I really no have time to do it. Be sure there is a victim who will do. ======= March.3 update: we've almost repaired 3 listings manually and found another good sync service. Their support asks me to delete this review every day. No guys, don 't waste time on this, we'd trial and something is wrong in your application, if it behaves this way - repair your APP, so that no one else sees your APP delete its products. I admit that those who write positive reviews here did not have to go through this and they are really happy with this APP, may be... Uri, email: [email protected]

Jan. 8, 2020

App doesn't sync properly which has led to products being oversold. App developer doesn't respond to these issues and other questions. I'll be looking for a better alternative.

Jan. 27, 2020

NEVER NEVER REFUND ME ! IMPOSSIBLE WE ASK FOR REFUND DUE PROBLEM WITH ETSY AND TELL ME YES SURE NO PROBLEM , AFTER 3 MONTHS NOTHING !! BE AWARE FOR THIS INDIAN SHIT!! Rishabh is bad person that I never saw , promise me to send back money and stolen it , maybe for a cup of RICE. Be Aware is indian stolen

Aug. 5, 2020

I would call that HONESTLY - the worst plugin I have ever used. Uploading one listing takes ages and causing so many issues/errors. I was trying to be so patient and do all step by step but after using that plugin for a nearly a year I still getting so frustrated to get some listings sorted

April 5, 2019

There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?

Jan. 26, 2019

Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!