All reviews

Rating Breakdown

  • 5
    92% (1,754 ratings)
  • 4
    4% (67 ratings)
  • 3
    0% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

Nov. 19, 2020

I have an amazing experience with this app. I have an amazing experience with this app. I have an amazing experience with this app

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

This app is Great for syncing Products Fast!!! The chat team is wonderful, Very Helpful and Friendly!!! I Highly Recommend this app!!!

Store

Sazzled

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

i use it a lot to sync orders for better flow. Helps me to keep up with orders in a seemless flow. Great with syncing products

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 29, 2021

Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.

Using app

About 1 month

Total reviews

6

Average rating

2.2

Developer Reply

Hi there, It is painful that we were not able to meet your requirements. You were charged for the app because you have chosen a paid plan and using the app. We have refunded your amount through Shopify and got confirmation that you received the same too. As per the conversation between you and our support, we found that you were looking for a discount. Our team member asked you for a timeframe to discuss with the team, and you disconnected. We also tried to reach you but always got a negative response from your end. We will look to work with you shortly. Thanks, Team CedCommerce.

5 / 5 Share

Nov. 13, 2020

Best customer service out of all the Shopify apps. I completely recommend them and Mantasha was really helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Best customer service out of all the Shopify apps that we've tried! Highly recommended! Each question was answered quickly and support stayed with us in the chat as we completed each step of the setup process.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Customer support was extremely helpful in getting setup. I opened a chat right away, and they walked me through it like they were doing it with me!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Very good. helpful and friendly support! The Etsy Integration works very good. German: Ich kann diese App empfehlen für alle, die eine Integration mit sehr gutem englischen Support benötigen.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

This app functions extremely well. You really have to know how Etsy works to use this app. You also need to take time to study this app itself. Once you are comfortable using this app, you would not want to stop using it, because it works very well. It amazes me how seamlessly it syncs my products from Shopify.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

This app works really well and the customer service is amazing. It makes working on Etsy and Shopify so good!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

App works great, a huge time saver. Customer support is nop notch! Definitely an app that I recommend!

Using app

Almost 3 years

Total reviews

9

Average rating

4.1

5 / 5 Share

March 31, 2021

CEDcommerce is a great APP, and its team offers fast and efficient service. I highly recommend using it. A+

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

I started using this App one year ago. Such a difference it has made for me in time saved from setting up two online shops as well as a brick and mortar. The ease with which this app integrates the shops is much appreciated. I must add too, that the support from cedcommerce is top notch! I am not a tech savvy person al all, and was struggling in the beginning before reaching out for help from them. Their patience in explaining and going over. ( again) the steps I needed to take to make it go smoothly was much appreciated. I would recommend cedcommerce to other businesses wanting to integrate their shops. Inventory tracking is a breeze now, and I no longer have to upload and write descriptions twice! This app has cut my online workload in half! Sue, from Czech it Out Antiques

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

This app is great and works amazingly well. I started converting on Etsy immediately and the auto-import orders back into Shopify makes the entire process very automated.

Using app

8 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 31, 2020

I just finished with the customer service for two hours. Vatsal Ranjan the operator was very attentive , taking action, and has been with me for nearly 2 hours to set up my store in Etsy. He gave me the solutions to each of issues and solve them on spot. Very professional and i do recommend the app for Shopify. Excellent customer service

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 30, 2020

A few weeks in and so far everything is running smoothly with product and order integration. I couldn't work out how to do something so asked the chat box and a very helpful person sorted the problem for me and then wrote up instructions on how I could do it myself.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Fantastic app and outstanding support. Manaswi is a superstar. He helped me solve many problems. The app is pretty easy to use. I had a few questions throughout the setup and the online chat support easily cleared them up for me.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 29, 2020

Love the app too expensive. It would be nice if you can bring the price down, and more affordable...

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2020

Great app and we find it very handy to manage orders from Etsy in the shopify admin area. Support has been 1st class and will check out the other apps these guys do.

Using app

6 months

Total reviews

18

Average rating

4.9

1 / 5 Share

Oct. 20, 2022

I have used this app for about 3 years. I had some personal issues that kept me from monitoring my shop closely and tonight, I realized the app changed features in my product integration so that all of my manual optimizations on etsy which took over 40 hours to complete, were wiped out! My tags, my optimized product specific titles, prices and description were set up to be left unchanged. The app, without my knowledge or consent, changed features that I personally chose so that every product on my Etsy store needs to be edited all over again. In the product management section of the app, you can choose to keep their app from syncing your title, tags and descriptions everytime it syncs inventory etc across your different sales channles. You should be able to edit any platform manually and keep those changes from being wiped out indefinitely. So now all the work to optimize each product is gone. This is one of many instances where this app changed functions without my knowledge. Last year they had to issue credit for duplicate orders that I shipped. Too many issues to mention here. ALL DETRIMENTAL to your sales and tons of hours wasted to track what went wrong and to resolve the issue. If you can't have confidence that the app is doing what it should each and every time they refresh your feed, why pay for this service? Youre better off doing it all manually! The customer support is frustrating. They don't listen to your problem or request and you will waste your valuable time repeating yourself and asking them to READ! Scroll up please!!!! They changed their fee structure and I have been overpaying for god knows how long. I am so disappointed and feel completely ripped off by these irresponsible people and their inconsistent, glitchy app. I signed on to save time! That is far from what you will get. Shopify customer service is shocked and is contacting them on my behalf. Shopify automated updates alerted me to the fact that this service hasn't had a single instance of activity on my shop for over a month, hence reminding me to delete the app from my shop. I am done with them. BEWARE sellers.

Using app

Over 2 years

Total reviews

2

Average rating

3.0