Rating
4.5
feedback
3,190
chart
#162
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
7%
-
Less than a month
18%
-
Less than a year
47%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers mentioned specific support team members like Alex, Jon, Izzy, and Therese who were quick, helpful, and efficient in resolving issues. Users appreciated the ease of use of the app and the quick response times for assistance. The customization settings were highlighted as being user-friendly and not overly complex. However, there were a few reviews mentioning minor issues with installation or clarity of instructions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Great support from Izzy, fixed the issue fast
Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance! - Kevin & Nova Apps Team
Nov. 19, 2024
rapide et efficace, merci
De rien ! Nous sommes ravis d'avoir pu fournir un service rapide et efficace. Merci pour vos commentaires ! 😊 - Kevin et l'équipe Nova Apps
Oct. 28, 2024
I got very good help from Alex almost instantly when I had a problem.
Thanks for the feedback! Glad we could help you out quickly. 😊 - Kevin & Nova Apps Team
Oct. 25, 2024
Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!
We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊 - Kevin & Nova Apps Team
Oct. 17, 2024
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