GM Event Ticketing
Design, sell, and scan tickets using Shopify
Rating
4.5
feedback
47
chart
#3,667
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
13%
-
Less than a year
60%
-
More than a year
19%
Reviews Summary
The Event Ticketing app has received mostly positive reviews from users. Many users appreciate the app's functionality in selling tickets for various events, its ease of use, and the prompt and helpful customer support provided by Jeff. Users have highlighted the app's ability to streamline ticket sales, manage attendees, and customize the event experience. The integration with Shopify is praised for being strong and user-friendly. However, there are a few negative reviews mentioning issues with customer service response times and limitations in certain features like email reminders and Android phone compatibility for check-ins.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 22, 2024
We've been using Guest Manager for our events for the past 2 years and its been perfect, does everything we need it to do. would highly recommend
May 8, 2024
Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.
April 30, 2024
We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.
Feb. 7, 2024
This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.
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