Rating

4.5

feedback

46

Reviews

chart

#4,145

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    59%
  • More than a year
    20%

Reviews Summary

The reviews for the Event Ticketing Shopify App are overwhelmingly positive, highlighting the app's ease of use, efficiency in selling tickets, and excellent customer support provided by Jeff. Users appreciate the app's ability to streamline ticket sales, manage events, and customize ticketing processes. The support team, especially Jeff, is praised for being responsive, helpful, and quick to address any issues or questions. However, there are a few negative reviews that mention limitations in service availability, such as delays in support responses and certain features missing from the app like email reminders and Android phone check-ins.

Highlights

Positive customer support and responsiveness from Jeff
Efficiency in selling tickets and managing events
Ease of use and customization options
Limitations in service availability and missing features like email reminders and Android phone check-ins

Rating Breakdown

  • 5
    93% (43 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2024

Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.

Using app

--

Total reviews

2

Average rating

5.0

2 / 5 Share

April 30, 2024

We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.

Using app

9 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 7, 2024

This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Phenomenal app. Support is just a DM away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great for selling tickets for small and big events! Also a very fast and helpfull support! Definitly recommended :-)

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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