GM Event Ticketing
Design, sell, and scan tickets using Shopify
Rating
4.6
feedback
36
chart
#4,234
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
17%
-
Less than a year
78%
-
More than a year
25%
Reviews Summary
The reviews for the Event Ticketing Shopify App are overwhelmingly positive, highlighting its ease of use, efficient ticketing capabilities, and excellent customer support provided by Jeff. Users appreciate the app's ability to handle various types of events, customize tickets, and streamline the check-in process. Jeff's responsiveness and willingness to address issues quickly have been praised consistently. However, there are a few negative reviews that mention concerns about delayed customer service responses and limitations in certain features like email reminders and Android phone compatibility for check-ins.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 22, 2024
We've been using Guest Manager for our events for the past 2 years and its been perfect, does everything we need it to do. would highly recommend
May 8, 2024
Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.
April 30, 2024
We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.
Feb. 7, 2024
This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.
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