GM Event Ticketing
Design, sell, and scan event tickets
Rating
4.7
feedback
37
chart
#5,706
All reviews
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April 29, 2026
We switched over to Event Ticketing by Guest Manager this year to sell our conference tickets and it has been awesome. We have four different conferences with four different ticket types and the app is very easy to use. It also has improved our attendee experience with attendees receiving custom tickets as soon as their purchase is approved. The best part about this app is the customer service. Jeff is incredible. Very responsive. Always solving my problems quickly and has all of the answers. I was very hesitant about running our reg through a Shopify App, but I have no regrets.
April 29, 2026
Great app for managing all of our events and workshops. Does exactly what we need and the customer support team is always super helpful whenever we reach out. Highly recommend!
April 24, 2026
We switched to Guest Manager about 7 months ago for our large premieres. It has made a significant improvement to our guest experience and for managing all the special types of invites and tickets needing to sell. Support has always been top notch and helpful. The scan to check in process is so easy and slick that training has been a breeze. We use contractors that are different each time and training takes about 5-10 min depending on the event. They are able to learn and start checking people in without issues. I can foresee lots of other areas that will only get better over time and look forward to continuing to use the system and expand it across our other events we are planning.
Jan. 13, 2026
Dec. 11, 2025
May 21, 2025
July 22, 2024
We've been using Guest Manager for our events for the past 2 years and its been perfect, does everything we need it to do. would highly recommend
Thank you Derryn! FYI - We have released two great things in the past month: A new native Shopify POS plugin for ultra-fast ticket scanning and check-in, and support for Shopify's new Checkout Extensibility where Event Ticketing lists all the customers tickets on the Thank you and Order Status page (so the customers can download, transfer, complete required questions, change tickets to another date/time, or upgrade tickets) all without leaving your store.
May 8, 2024
Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.
April 30, 2024
We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.
Kat, it's a bummer we couldn't resolve things. The issue you refer to was a feature request that I didn't believe to be a good fit for the app. If I implemented everything customers asked for, then this app would be a mess. I focus on a few important things and doing them well. Speed, reliability, and ease of use. When I consider new features, I weigh four things: how many merchants need this and how many have asked for it, do I instinctively believe this to be a good value-add, how important is this compared to other fixes or features, and finally, is this a good customer to work with. Unfortunately your request missed all the marks. I apologize if I wasn't clear on that - it's my fault that I didn't set expectations appropriately. I do commend you on selling thousands of tickets with Event Ticketing. Regarding the limitations you mentioned: 1) Yes we have email reminders that can be automatically scheduled X hours before an event 2) Yes we support check in and scanning tickets on Android using our Shopify POS Plugin 3) Yes of course we support exporting attendees to a spreadsheet, with very good filtering: by ticket type, date ranges, name, checked in status, and a dozen more. Fun Wheelin', Jeff
Feb. 7, 2024
This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.
Feb. 6, 2024
Great for selling tickets for small and big events! Also a very fast and helpfull support! Definitly recommended :-)
Jan. 11, 2024
Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.
Your review in English: Tickets cannot be downloaded. Support only responds with standard answers. Stephan, I needed some basic information to help diagnose your problem. An order number, an error message (if any), a screenshot, anything really so I can help you. "it doesn't work" does not allow me to help you. You probably forgot to set up a PDF design template for the tickets. Something simple like that. Breaks my heart to see something that could have been so easily resolved end up in a 1 star review. On the other hand, I do take these sorts of things to the drawing board all the time, "Why did they have this problem? Why couldn't the software prevent this issue in the first place?" So thanks for that, I guess. -Jeff
Oct. 25, 2023
WOOOHOOO! Guest Manager rocked! As the Director of Pacific Bitcoin Festival, I was nervous to move away from TIXR who we worked with previously. TIXR treated us well and had really good client service. That said, we decided to move to Shopify with Guest Manager to lower fees and be better able to control the website experience, customer buying and upgrade experience, and the check-in experience. It was a scary decision to move away from a big dog, to what is (at this point) a lessen-known option. That said, we had NO problems at all with check in using Guest Manager. Everyone was amazed. Our staff and volunteers were able to easily download the app on their phone, or use an ipad. The search option works really well, making it easy to problem solve if someone forgot to bring their ticket. We had NO issues at check in. Everyone was thrilled. Thank you Guest Manager! [Additional details: This was a year two event in 2023. We had about 1200 people attend. Speakers. Sponsors. GA. VIP. Volunteers. Staff. We also had several smaller side events and used Guest Manager for all our events]
May 4, 2023
We run brewery tours and this simple, easy to use app is perfect way to run our ticketing. Support via a messaging facility is quick and always mega helpful. Recomended.
March 9, 2023
Great app for ticketing! Support is quick to respond with any issues. Thanks again for the help Jeff
You're very welcome! Thank you Erik, Tony, Tyler, and Kat for your business over the past few years.
Feb. 28, 2023
My experience with this app so far has been great. Cost is reasonable compared to other apps I researched and the app is relatively easy to use. Experienced a challenge while setting up recurring dates and Jeff was a great support - got back to me quickly and took the time to answer all of my questions. I would highly recommend this app to merchants looking to offer a well rounded event ticketing experience.
I'm glad we figured it out! Always here to help. Thank you for the great review. -Jeff
Feb. 8, 2023
Event Ticketing helped us scale our ticket sales with their easy to use and very efficient app. The Event Ticketing support team is very helpful and responsive to questions!
Thank you Lexi! I love to hear it. It's been a pleasure. -Jeff
Feb. 1, 2023
The Event Ticketing app has totally transformed how we sell tickets to events and has also streamlined our operational processes. The app is easy to use and the configuration options are endless. We have been able to fully customize the ticketing and event management process from end to end. The check-in iOS app is super easy to use and has improved our guest check-in experience also. The support team is responsive and helpful.