Rating
4.6
Feedback
41
Reviews
Chart
#4,518
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Guest Manager app for event ticketing on Shopify has received overwhelmingly positive reviews from users. Merchants appreciate the flexibility and customization options that allow them to tailor ticket types, attendee fields, and checkout flow to meet the specific needs of each event. The seamless integration with Shopify, user-friendly interface, and responsive customer support, particularly from Jeff, have been highlighted as major strengths of the app. Users also praise the efficiency of the check-in process and the overall improvement in attendee experience. However, there have been a few instances where users faced challenges with customer service response times and limitations in certain features like email reminders and Android phone compatibility.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 2%
Less than a month 15%
Less than a year 56%
More than a year 24%
All reviews
1 / 5 Share
June 20, 2026

pdf designing stopped working, since the ui update. also my old designs can not be changed or viewed anymore -> templates do not get saved when you update your app, you should make old things still availbale

Store Using app Total reviews Average rating
Tante-Anne-Laden 2 2.0
5 / 5 Share
June 16, 2026

We use GM Event Ticketing for our summer camp registrations, and the new question-type feature has been a complete game changer. The expanded display options, granular editing rules, conditional logic, and other customization features have addressed many of the limitations we had with the previous registration process. It is clear that a lot of thought has gone into revamping the platform, not just aesthetically, but also in terms of functionality and how well it integrates with Shopify. It is very user-friendly, and you do not need to be technical to set it up. We looked at quite a few other options, including dedicated camp management systems. Some of them had additional camp-specific features, but for us, the cost difference simply was not worth it. GM Event Ticketing does everything we need: manages registrations, collects participant information, and most importantly, track attendance using daily check-in and check-out for multi day camp. Parents receive a unique QR code with their ticket ahead of time and use it when dropping off and picking up their child, making attendance tracking and pickup verification much easier for our team. The attendance tracking is a huge feature for us. Support is also outstanding. Jeff responds incredibly quickly, often in real time, and genuinely listens to feedback. I was very surprised that a feature we suggested was implemented and released within days. Highly recommended.

Store Using app Total reviews Average rating
InnovOak Shop 4 months 1 5.0
5 / 5 Share
June 16, 2026

Does pretty much everything I want in a ticketing app. Very flexible, and the developers are quick to respond.

Store Using app Total reviews Average rating
Bards & Cards About 1 year 4 5.0
5 / 5 Share
May 18, 2026

Flexible, customizable, and a great fit for event ticketing We've been using Guest Manager for several events now and it's become our preferred solution for event ticketing. What stands out most is how flexible and customizable the platform is; we were able to tailor the ticket types, attendee fields, and checkout flow to fit exactly what each event needed without a lot of workarounds. We also appreciate that it runs through Shopify versus a separate service, which is what we had been doing. Setup was straightforward, and whenever we had specific requirements, the app had the configuration options to handle them. It's clear the team has thought carefully about the variety of ways people actually run events. For any Shopify merchant looking for a ticketing solution that doesn't force you into a rigid, one-size-fits-all setup, Guest Manager is well worth it. We'll definitely be continuing to use it for future events.

Store Using app Total reviews Average rating
Height of Land Publications Over 1 year 1 5.0
5 / 5 Share
May 14, 2026

I've been using Guest Manager for about a year now and it's been a great solution to our needs. We run in-person classes and workshops around the country, and the ticketing system has been relatively seamless with very few issues. There's a bit of a learning curve on the back end, but all in all it's very user friendly and Jeff from their support team has been quick to respond and answer any questions we had.

Store Using app Total reviews Average rating
CUT/SEW Patternmaking Over 1 year 1 5.0

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