GM Event Ticketing
Design, sell, and scan event tickets
Rating
4.9
feedback
38
chart
#6,013
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
16%
-
Less than a year
55%
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More than a year
26%
Reviews Summary
The Event Ticketing by Guest Manager app has received overwhelmingly positive reviews from ecommerce merchants who have used it on their online stores. Users praise the app for its ease of use in managing different types of events and tickets, as well as for the excellent customer service provided by Jeff, the support team member. The app has been described as a game-changer for businesses, offering features like custom tickets, check-in processes, and seamless integration with Shopify. Users appreciate the quick responses and problem-solving abilities of the support team, making their event management experience smooth and efficient. However, there are a few negative reviews mentioning issues with customer service response times and limitations in app features like email reminders and Android phone compatibility.
Highlights
Review RSS Feed
All reviews
May 18, 2026
Flexible, customizable, and a great fit for event ticketing We've been using Guest Manager for several events now and it's become our preferred solution for event ticketing. What stands out most is how flexible and customizable the platform is; we were able to tailor the ticket types, attendee fields, and checkout flow to fit exactly what each event needed without a lot of workarounds. We also appreciate that it runs through Shopify versus a separate service, which is what we had been doing. Setup was straightforward, and whenever we had specific requirements, the app had the configuration options to handle them. It's clear the team has thought carefully about the variety of ways people actually run events. For any Shopify merchant looking for a ticketing solution that doesn't force you into a rigid, one-size-fits-all setup, Guest Manager is well worth it. We'll definitely be continuing to use it for future events.
May 14, 2026
I've been using Guest Manager for about a year now and it's been a great solution to our needs. We run in-person classes and workshops around the country, and the ticketing system has been relatively seamless with very few issues. There's a bit of a learning curve on the back end, but all in all it's very user friendly and Jeff from their support team has been quick to respond and answer any questions we had.
April 29, 2026
We switched over to Event Ticketing by Guest Manager this year to sell our conference tickets and it has been awesome. We have four different conferences with four different ticket types and the app is very easy to use. It also has improved our attendee experience with attendees receiving custom tickets as soon as their purchase is approved. The best part about this app is the customer service. Jeff is incredible. Very responsive. Always solving my problems quickly and has all of the answers. I was very hesitant about running our reg through a Shopify App, but I have no regrets.
April 29, 2026
Great app for managing all of our events and workshops. Does exactly what we need and the customer support team is always super helpful whenever we reach out. Highly recommend!
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