Rating

4.7

feedback

37

Reviews

chart

#5,706

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    19%

Reviews Summary

The Event Ticketing by Guest Manager app has received overwhelmingly positive reviews from ecommerce merchants who have used it on their online stores. Users praise the app for its ease of use in managing different types of events and tickets, as well as for the excellent customer service provided by Jeff, the support team member. The app has been described as a game-changer for businesses, offering features like custom tickets, check-in processes, and seamless integration with Shopify. Users appreciate the quick responses and problem-solving abilities of the support team, making their event management experience smooth and efficient. However, there are a few negative reviews mentioning issues with customer service response times and limitations in app features like email reminders and Android phone compatibility.

Highlights

Ease of use and efficient event management
Excellent customer service and support
Customization and integration with Shopify
Positive impact on ticket sales and check-in processes
Issues with customer service response times and app limitations

Rating Breakdown

  • 5
    89% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 92% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

We switched over to Event Ticketing by Guest Manager this year to sell our conference tickets and it has been awesome. We have four different conferences with four different ticket types and the app is very easy to use. It also has improved our attendee experience with attendees receiving custom tickets as soon as their purchase is approved. The best part about this app is the customer service. Jeff is incredible. Very responsive. Always solving my problems quickly and has all of the answers. I was very hesitant about running our reg through a Shopify App, but I have no regrets.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Great app for managing all of our events and workshops. Does exactly what we need and the customer support team is always super helpful whenever we reach out. Highly recommend!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2026

problem solved. thank you

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

We switched to Guest Manager about 7 months ago for our large premieres. It has made a significant improvement to our guest experience and for managing all the special types of invites and tickets needing to sell. Support has always been top notch and helpful. The scan to check in process is so easy and slick that training has been a breeze. We use contractors that are different each time and training takes about 5-10 min depending on the event. They are able to learn and start checking people in without issues. I can foresee lots of other areas that will only get better over time and look forward to continuing to use the system and expand it across our other events we are planning.

Using app

9 months

Total reviews

6

Average rating

4.8

3 / 5 Share

Jan. 13, 2026

Using app

1 minute

Total reviews

1

Average rating

3.0

All reviews

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