Rating
4.9
Feedback
38
Reviews
Chart
#4,485
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Guest Manager app for event ticketing on Shopify has received overwhelmingly positive reviews from users. Merchants appreciate the flexibility and customization options that allow them to tailor ticket types, attendee fields, and checkout flow to meet the specific needs of each event. The seamless integration with Shopify, user-friendly interface, and responsive customer support, particularly from Jeff, have been highlighted as major strengths of the app. Users also praise the efficiency of the check-in process and the overall improvement in attendee experience. However, there have been a few instances where users faced challenges with customer service response times and limitations in certain features like email reminders and Android phone compatibility.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 16%
Less than a year 55%
More than a year 26%
All reviews
5 / 5 Share
May 18, 2026

Flexible, customizable, and a great fit for event ticketing We've been using Guest Manager for several events now and it's become our preferred solution for event ticketing. What stands out most is how flexible and customizable the platform is; we were able to tailor the ticket types, attendee fields, and checkout flow to fit exactly what each event needed without a lot of workarounds. We also appreciate that it runs through Shopify versus a separate service, which is what we had been doing. Setup was straightforward, and whenever we had specific requirements, the app had the configuration options to handle them. It's clear the team has thought carefully about the variety of ways people actually run events. For any Shopify merchant looking for a ticketing solution that doesn't force you into a rigid, one-size-fits-all setup, Guest Manager is well worth it. We'll definitely be continuing to use it for future events.

Store Using app Total reviews Average rating
Height of Land Publications Over 1 year 1 5.0
5 / 5 Share
May 14, 2026

I've been using Guest Manager for about a year now and it's been a great solution to our needs. We run in-person classes and workshops around the country, and the ticketing system has been relatively seamless with very few issues. There's a bit of a learning curve on the back end, but all in all it's very user friendly and Jeff from their support team has been quick to respond and answer any questions we had.

Store Using app Total reviews Average rating
CUT/SEW Patternmaking Over 1 year 1 5.0
5 / 5 Share
April 29, 2026

We switched over to Event Ticketing by Guest Manager this year to sell our conference tickets and it has been awesome. We have four different conferences with four different ticket types and the app is very easy to use. It also has improved our attendee experience with attendees receiving custom tickets as soon as their purchase is approved. The best part about this app is the customer service. Jeff is incredible. Very responsive. Always solving my problems quickly and has all of the answers. I was very hesitant about running our reg through a Shopify App, but I have no regrets.

Store Using app Total reviews Average rating
Ecom North 5 months 2 5.0
5 / 5 Share
April 29, 2026

Great app for managing all of our events and workshops. Does exactly what we need and the customer support team is always super helpful whenever we reach out. Highly recommend!

Store Using app Total reviews Average rating
Flowers for Dreams Over 3 years 5 5.0
5 / 5 Share
April 28, 2026

problem solved. thank you

Store Using app Total reviews Average rating
Am Morstein About 4 years 1 5.0

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