All reviews

Rating Breakdown

  • 5
    92% (35 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 95% (36)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2023

The Event Ticketing app has totally transformed how we sell tickets to events and has also streamlined our operational processes. The app is easy to use and the configuration options are endless. We have been able to fully customize the ticketing and event management process from end to end. The check-in iOS app is super easy to use and has improved our guest check-in experience also. The support team is responsive and helpful.

Store

ASPENX

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Product works perfectly. Not sure if it is Shopify or not, but getting it set up with Shopify is a tad confusing but the folks who own and operate this app are wonderful to assist. Buy with confidence.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Highly functional and easy to use. We host a variety of events that involve many different audiences. This app can serve all our needs. But, the thing that puts this app ahead of all others is the incredible support! Top tier!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

10/10 Highly Recommend! We had been using 3rd party ticketing services that were outside our website. Our goal was to sell our own tickets to drive website traffic. Guest Manager allowed for us to do this. We are small non-profit that has a large gala in December we looked like pro's thanks to their ticketing and scanners. I love that we could custom design our tickets and add to apple wallet. Can't wait until our next event!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

We manage events and sell tickets on shopify and were looking for a good way to handle check in as well as attendee management. We checked out other apps and previously used some event software designed just for event management. We found limitations with the original event software so we moved to Shopify and installed Event Ticketing. We're very happy with it and the support has been fantastic! There are so many great features that make running our events easier. The check in actions are great too as it allows us to take photos or know if a customer has items to pickup at check in. The support has been great when we've had questions and they even added some functionality that makes things easier. The check in app that you use on iOS devices makes check in and looking up attendees quick and easy. It's helped speed up the check in time for events. There are many more things I could mention, the Event Ticketing app is very full featured and has so many cool things you can do. I'd highly recommend it.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

We use the event ticketing app to sell and issue tickets for our events at our u-pick flower farm. After working with multiple other ticket platforms we have found this to be the best solution all round. It's cost effective, offers lots of customizable features, and their customer service is top notch. We also use the Guest Manager app for checking in guests using iphones and ipads. We are looking forward to using these two platforms in the future as we continue to expand.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

This app has been amazing so far and the support team has been one of the best I have worked with so far. They even added some extra features for events like ours. I will update this review once we have run the event but so far they have been amazing to work with and the app works great in Shopify. If you are looking for an event app this is the one to use!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

This app completely changed our admission process, and it was very easy to set up. When I did have questions, the developer was super responsive. In fact, I suggested a change, and app made update within two days. I would high recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

I have used Event Ticketing to sell 200k+ tickets across multiple events. The support and service from the developer is first class. The flexibility of the app and its deep and clean integration into Shopify’s platform makes it the best and most feature rich ticketing solution in the app store. Event Ticketing and Shopify are the perfect solution for a business wanting a true Omni-channel solution. More and more useful and innovative features keep getting added which is a huge value as our online logistics keep growing. The developer is fully invested into the app and incredibly talented. Event Ticketing/Shopify is the future of online ticketing!

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2021

i want this app to help set up ticketed events in my store, and i had some questions, but the custom service was terrible. no help and when it said 10 min wait time, waited hours before i gave up.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Dustin, I'm really sorry I wasn't available to help you today. I had an emergency and had to step out for an hour. I replied to your support request and I hope I can continue to assist you in getting the app set up to your needs. I would greatly appreciate it if you would reconsider this review. Thank you Jeff

5 / 5 Share

Aug. 11, 2020

This is a super smart app that allows you to scale your event management and manage events directly in Shopify. We use to manage our events using Wufoo forms (for registration) with a Paypal integration (for payment) - but there were gaps in who paid and who registered that we had to manually reconcile - which took alot of time. Having an app that integrates with Shopify that we can manage within Shopify and that can scale with us as needed - is invaluable. It takes some time to get things setup but once we launched our event registration we just watched the ticket sales roll in. Love this app so far and Jeff is great with support questions!

Using app

27 days

Total reviews

9

Average rating

4.7

Developer Reply

Thanks Matt! Glad to help, and it so happens I've bought a bunch of BROG gear for my old Land Rover too :) I love your products.

5 / 5 Share

July 7, 2020

Great integration with Shopify. Easy to use, intuitive, and all the features you could think of. Absolutely top-notch support - Jeff is patient, explains things well, and is super-responsive. We have been selling tickets for about a week now and this system has changed our business for the better.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Cynthia. Hope to see you again soon for summer/fall season!

5 / 5 Share

July 7, 2020

Do yourself a favor and get this app! Jeff has been incredible to work with, very helpful, very resourceful, and responds to questions quickly. We used to just sell tickets on-site but due to COVID we had to adjust our business model and monitor the number of tickets we were selling to make things safe for everyone. The app has made things so much less stressful for us since we know what to expect on a daily basis. We plan on continuing with this app even post COVID. Thank you Jeff!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2020

I was honestly a little skeptical of paying a per-ticket fee. This app is so well done I am inspired. Totally worth the cost. Launched our site in 48 hours and have already sold dozens of tickets. Nothing in the Shopify App store can touch this app. Well worth it. You can also see the changelog and there are constant updates. Thats crucial. A+++

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the great review! Glad to see you up and running so quickly.

5 / 5 Share

June 18, 2020

This app is a game change for our business. The reason I am giving it 5 stars is the impeccable level of support Jeff provides. Every time I had a question, he had an answer. When I had an issue, he had a solution. Even off hours, his prompt replies ensured our project stayed on timeline. It's refreshing to see a developer who is invested in the success of your business and not just sales of their app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Amit! Happy to see you get up and selling tickets so quickly! Appreciate your patience and understanding in ironing out that issue with customers uploading a photo to their ticket.

5 / 5 Share

March 4, 2020

I used this app for presale tickets at our event and it was great. Guests enjoyed the apple wallet integration and simplicity of having a ticket just needing to be scanned. Highly suggest using this app!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

The app and the service more than met our needs. There is a slight learning curve, but the support was there any time we needed it. Setting up and designing tickets was a breeze. We had a multi day, multi tiered ticketed events add it worked seamlessly. The backend allowed us to go deeper with user info. This is a complete out of box solution for a ticketed event and much cheaper than event bright. We will be using the app again.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

We started using this app because the app we were using for ticketing is no longer supported by the developer. I wish we would have changed over sooner! This app has many more features, a better UI, and is less expensive than our last app. Plus, the customer support has been the best we've ever experienced!

Using app

10 days

Total reviews

3

Average rating

5.0