All reviews

Rating Breakdown

  • 5
    94% (44 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)
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5 / 5 Share

Sept. 28, 2022

Its awesome, it has every functionality you would want for tickets: one day, multiple, recurring. It has a check-in app, it has custom fields to collect for each attendee, it has every customization you can think of. Most importantly, the customer service is very professional, fast, and very nice.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

It is a complete app ! You would be surprised by the capacity of the software and diversity of features. I would recommend to any organization. We do 4000+ tickets per month and only have good things to say ! We never had an issue or a bug.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2022

We manage events and sell tickets on shopify and were looking for a good way to handle check in as well as attendee management. We checked out other apps and previously used some event software designed just for event management. We found limitations with the original event software so we moved to Shopify and installed Event Ticketing. We're very happy with it and the support has been fantastic! There are so many great features that make running our events easier. The check in actions are great too as it allows us to take photos or know if a customer has items to pickup at check in. The support has been great when we've had questions and they even added some functionality that makes things easier. The check in app that you use on iOS devices makes check in and looking up attendees quick and easy. It's helped speed up the check in time for events. There are many more things I could mention, the Event Ticketing app is very full featured and has so many cool things you can do. I'd highly recommend it.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

We use the event ticketing app to sell and issue tickets for our events at our u-pick flower farm. After working with multiple other ticket platforms we have found this to be the best solution all round. It's cost effective, offers lots of customizable features, and their customer service is top notch. We also use the Guest Manager app for checking in guests using iphones and ipads. We are looking forward to using these two platforms in the future as we continue to expand.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

This app has been amazing so far and the support team has been one of the best I have worked with so far. They even added some extra features for events like ours. I will update this review once we have run the event but so far they have been amazing to work with and the app works great in Shopify. If you are looking for an event app this is the one to use!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

This app is fantastic! And Jeff's level of support is unparalleled--always willing to help, and very quickly. We used this for our 2020 Covid-downsized drive-in Fairhope Film Festival and it went so smoothly we are going to try it for our 2021 back-to-full-sized film fest. I feel certain that this app will do everything we need very well, and anything that's a problem will be addressed easily. Thank you Jeff!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

This app completely changed our admission process, and it was very easy to set up. When I did have questions, the developer was super responsive. In fact, I suggested a change, and app made update within two days. I would high recommend.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

I have used Event Ticketing to sell 200k+ tickets across multiple events. The support and service from the developer is first class. The flexibility of the app and its deep and clean integration into Shopify’s platform makes it the best and most feature rich ticketing solution in the app store. Event Ticketing and Shopify are the perfect solution for a business wanting a true Omni-channel solution. More and more useful and innovative features keep getting added which is a huge value as our online logistics keep growing. The developer is fully invested into the app and incredibly talented. Event Ticketing/Shopify is the future of online ticketing!

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2021

i want this app to help set up ticketed events in my store, and i had some questions, but the custom service was terrible. no help and when it said 10 min wait time, waited hours before i gave up.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Dustin, I'm really sorry I wasn't available to help you today. I had an emergency and had to step out for an hour. I replied to your support request and I hope I can continue to assist you in getting the app set up to your needs. I would greatly appreciate it if you would reconsider this review. Thank you Jeff

5 / 5 Share

Jan. 17, 2021

I subscribed to this app in order to create an event ticketing website, the website for various reasons couldn't be launched but Jeff was all the way always available to help and to answer quickly any of my questions. When I had to cancel my subscription, he kindly accepted to refund me both of the 999+$ bills charged, I have never seen such integrity online. I can only recommend his services eye closed. Thank you Jeff.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Rimelle. It was my pleasure to help you get going, and I'm sorry that the client project didn't pan out as planned. When you get going again, I'll be here to help!

5 / 5 Share

Aug. 11, 2020

This is a super smart app that allows you to scale your event management and manage events directly in Shopify. We use to manage our events using Wufoo forms (for registration) with a Paypal integration (for payment) - but there were gaps in who paid and who registered that we had to manually reconcile - which took alot of time. Having an app that integrates with Shopify that we can manage within Shopify and that can scale with us as needed - is invaluable. It takes some time to get things setup but once we launched our event registration we just watched the ticket sales roll in. Love this app so far and Jeff is great with support questions!

Using app

4 months

Total reviews

7

Average rating

4.6

Developer Reply

Thanks Matt! Glad to help, and it so happens I've bought a bunch of BROG gear for my old Land Rover too :) I love your products.

5 / 5 Share

July 7, 2020

Great integration with Shopify. Easy to use, intuitive, and all the features you could think of. Absolutely top-notch support - Jeff is patient, explains things well, and is super-responsive. We have been selling tickets for about a week now and this system has changed our business for the better.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Cynthia. Hope to see you again soon for summer/fall season!

5 / 5 Share

July 7, 2020

This product was used to sell general admission ticketing at multiple tiers to an event. The functionality of the app is simple and easy to manage and execute. App developer is very responsive to questions and suggestions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2020

Do yourself a favor and get this app! Jeff has been incredible to work with, very helpful, very resourceful, and responds to questions quickly. We used to just sell tickets on-site but due to COVID we had to adjust our business model and monitor the number of tickets we were selling to make things safe for everyone. The app has made things so much less stressful for us since we know what to expect on a daily basis. We plan on continuing with this app even post COVID. Thank you Jeff!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Our customers are very happy with our transition from over-the-phone orders to online orders with Event Ticketing. Support is extremely responsive, and we're very happy with the product.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

Event Ticketing has worked perfectly for our needs putting on a Drive-In movie experience and hosting events. Customer service is EXCEPTIONAL-- haven't received quick and helpful responses like that from any company before. Highly recommend for your ticketing needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2020

I was honestly a little skeptical of paying a per-ticket fee. This app is so well done I am inspired. Totally worth the cost. Launched our site in 48 hours and have already sold dozens of tickets. Nothing in the Shopify App store can touch this app. Well worth it. You can also see the changelog and there are constant updates. Thats crucial. A+++

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the great review! Glad to see you up and running so quickly.

5 / 5 Share

June 22, 2020

So far this app has been great. We haven't gone live with ticket sales yet but set up has been straight forward and I love that we can brand the digital tickets. The customer service has been exemplary and has a super quick response time with the live chat.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Looking forward to when you go on-sale! -Jeff

5 / 5 Share

June 20, 2020

Customer support is the best I've ever experienced. always replied within minutes inside of live chat. I've been able to problem solve and learn in hyper speed. Don't waste your time testing or reviewing any other event ticketing apps because you won't find anything better.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Lorri! Glad to be of help, and happy that you've found a winner for selling tickets to your events.

5 / 5 Share

June 18, 2020

This app is a game change for our business. The reason I am giving it 5 stars is the impeccable level of support Jeff provides. Every time I had a question, he had an answer. When I had an issue, he had a solution. Even off hours, his prompt replies ensured our project stayed on timeline. It's refreshing to see a developer who is invested in the success of your business and not just sales of their app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Amit! Happy to see you get up and selling tickets so quickly! Appreciate your patience and understanding in ironing out that issue with customers uploading a photo to their ticket.