All reviews

Rating Breakdown

  • 5
    94% (44 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2024

We've been using Guest Manager for our events for the past 2 years and its been perfect, does everything we need it to do. would highly recommend

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

April 30, 2024

We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.

Using app

9 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 7, 2024

This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Phenomenal app. Support is just a DM away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great for selling tickets for small and big events! Also a very fast and helpfull support! Definitly recommended :-)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Works well for us. Once everything is setup it makes my life so much easier. Every question I've had they have had an answer and helped me quickly. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 11, 2024

Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 26, 2023

Great app for ticketed events. It's easy to use and set up, and customer service has been prompt and super helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

WOOOHOOO! Guest Manager rocked! As the Director of Pacific Bitcoin Festival, I was nervous to move away from TIXR who we worked with previously. TIXR treated us well and had really good client service. That said, we decided to move to Shopify with Guest Manager to lower fees and be better able to control the website experience, customer buying and upgrade experience, and the check-in experience. It was a scary decision to move away from a big dog, to what is (at this point) a lessen-known option. That said, we had NO problems at all with check in using Guest Manager. Everyone was amazed. Our staff and volunteers were able to easily download the app on their phone, or use an ipad. The search option works really well, making it easy to problem solve if someone forgot to bring their ticket. We had NO issues at check in. Everyone was thrilled. Thank you Guest Manager! [Additional details: This was a year two event in 2023. We had about 1200 people attend. Speakers. Sponsors. GA. VIP. Volunteers. Staff. We also had several smaller side events and used Guest Manager for all our events]

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Event Ticketing never fell short before and during our events. Always exciting when thousands of people are coming in. Also always super satisfied when our check-ins go smooth and fast. Thanks for the great support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

We run brewery tours and this simple, easy to use app is perfect way to run our ticketing. Support via a messaging facility is quick and always mega helpful. Recomended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Prompt customer service to urgent issues we had due to our mistake. Jeff solved it quickly and we were back and selling tickets. The app in general is excellent for event companies and hv many customisation. Our staff also enjoys using the scanner, it is faster and can also do offline scanning. overall 100/100

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Great app for ticketing! Support is quick to respond with any issues. Thanks again for the help Jeff

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

You're very welcome! Thank you Erik, Tony, Tyler, and Kat for your business over the past few years.

5 / 5 Share

Feb. 28, 2023

My experience with this app so far has been great. Cost is reasonable compared to other apps I researched and the app is relatively easy to use. Experienced a challenge while setting up recurring dates and Jeff was a great support - got back to me quickly and took the time to answer all of my questions. I would highly recommend this app to merchants looking to offer a well rounded event ticketing experience.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

I'm glad we figured it out! Always here to help. Thank you for the great review. -Jeff

5 / 5 Share

Feb. 8, 2023

Event Ticketing helped us scale our ticket sales with their easy to use and very efficient app. The Event Ticketing support team is very helpful and responsive to questions!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Lexi! I love to hear it. It's been a pleasure. -Jeff

5 / 5 Share

Feb. 1, 2023

The Event Ticketing app has totally transformed how we sell tickets to events and has also streamlined our operational processes. The app is easy to use and the configuration options are endless. We have been able to fully customize the ticketing and event management process from end to end. The check-in iOS app is super easy to use and has improved our guest check-in experience also. The support team is responsive and helpful.

Store

ASPENX

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Product works perfectly. Not sure if it is Shopify or not, but getting it set up with Shopify is a tad confusing but the folks who own and operate this app are wonderful to assist. Buy with confidence.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Highly functional and easy to use. We host a variety of events that involve many different audiences. This app can serve all our needs. But, the thing that puts this app ahead of all others is the incredible support! Top tier!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

10/10 Highly Recommend! We had been using 3rd party ticketing services that were outside our website. Our goal was to sell our own tickets to drive website traffic. Guest Manager allowed for us to do this. We are small non-profit that has a large gala in December we looked like pro's thanks to their ticketing and scanners. I love that we could custom design our tickets and add to apple wallet. Can't wait until our next event!

Using app

3 months

Total reviews

1

Average rating

5.0