Chicago Union review for Evey Events & Tickets
Aug. 20, 2024
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team! Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience. We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns. If you need help with anything else, you know where to reach us!