Evey Events & Tickets
The reviews for the Evey Shopify App are overwhelmingly positive, with users praising the app's ease of use, customer support, and effectiveness in managing events and ticket sales. Many users highlighted the quick and professional support they received, with specific mentions of helpful team members like Ron, Rolando, and Mary. The app was described as a game-changer for event management, with users appreciating its automation features and the ability to reach out to attendees easily. However, there were a few negative reviews mentioning issues with ticket delivery, clunky setup processes, and challenges with integrating certain features like checkboxes for terms and conditions.
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TERRIBLE..busiest day of the week (Saturday) and the app glitches..passed out flyers to book my tours for 5 hours in the 95 degree heat, only to find out from a customer 5 hours later that they werent able to do any bookings.. I was wondering why all day long that i was getting website traffic and no bookings..only to find out the app was all messed up and no customer service available for the app on weekends.. cant wait to uninstall this one..ugh lost alot of money today
We’re really sorry this happened, especially after you spent so much time promoting your tours on one of your busiest days. Finding out customers couldn’t book after seeing traffic come through is incredibly frustrating, and we understand why you’re upset. Our support team is already responding directly to your ticket so we can look into what went wrong and help address this. - Evey Management team
This app is wonderful for our semi-annual pop-up events we host. The ticket products are easy to set up and when set up correctly, they collect the all the information we need for our events. The check-in process is easy and customers like the ease in pulling up their tickets when attending the event. The only complaint I have is that I have to disable the Shop Pay feature and the Apple/Google Pay/PayPal options for my WHOLE ONLINE & IN PERSON store while I am selling tickets for my events because this app does not support dynamic check out systems. When these are not turned off, tickets can be sold but no customer information is collected. We unfortunately figured this out after we had sold over 180 tickets to our 300 ticket event, so we missed gathering customer data on all of these tickets. In addition, disabling these features for the rest of the business for the 5-6 weeks leading up to our events also has a negative effect on our business flow. This would be my only complaint for this app. Lastly, to end positive, the help feature and customer support is always wonderful and we have resolved any issues quickly if and when they do arise. A little more app development on the dynamic checkout side would allow me to give this a 5 star!
We’re glad Evey has been a strong fit for your semi-annual pop-up events, especially with ticket setup, customer check-in, and attendees pulling up their tickets easily. You’re absolutely right to call out the dynamic checkout limitation, and we understand how frustrating it was to miss customer data on those early ticket sales and adjust payment options across your store. Our team appreciates the thoughtful feedback, and we’re happy support has been able to help quickly whenever issues came up.
Thanks for the five stars, Seescapes Mind & Body! We’re happy to have Evey supporting your store and look forward to keeping things smooth for you.
Thank you for the 5-star review team! We appreciate the support.
Good App and really good support
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