Evey Events & Tickets

I originally left a 1-star review, but after spending more time with the app, I wanted to update it to better reflect my overall experience. I started on the free plan to evaluate whether the app was a good fit for my business. One major frustration was that the admin panel allows you to configure recurring events while on the free plan, but it doesn't make it obvious that customers cannot actually purchase tickets for those recurring events unless you upgrade. From the admin side, everything appears to be set up correctly, which led me to believe it was fully functional. I spent nearly 10 hours troubleshooting, lost an entire day's worth of work, and missed out on customer sales before finally discovering that the limitation was tied to the free plan. I believe this restriction should be communicated much more clearly to prevent other users from going through the same experience. My second criticism is the lack of live customer support on weekends. If you're running events on Saturdays or Sundays, that's when you need help the most. Unfortunately, there is no live support available during those times, which can be stressful when you're dealing with ticketing issues. That said, I also want to give credit where it's due. The app itself is outstanding. After trying nearly every ticketing app available for Shopify, I genuinely believe Evey has the best feature set and the most polished product. Once everything is configured correctly, it works extremely well and offers capabilities that many competitors don't. In my opinion, the software deserves 5 stars, but the communication around free plan limitations and the lack of weekend support bring my overall rating down. If those two areas were improved, this would easily be one of the best Shopify ticketing apps available.

My evey app on phone is not showing correct times as per my timezone.

mir fehlt ein Kalenderüberblick. wo ich die Auslastung aller Events in der Woche und im Monat sehen kann. Also Monat / Tage, Eventname, Rot = Ausverkaufft, Grün = Anzahl verfügbare Tickets / verkaufte Tickets.

Good so far, I have had to spend a bit of time to understand how to implement an event, it wasn't straight forward. Got there in the end. I am also having trouble filling in the client information page when going through check out. It's just not working. Will have to find out why.

bon produit, billetterie efficace

First off, if your business runs on high value events, this is an invaluable tool. The cost of the app justifies the means. For us, we run daily, low cost events that the surcharge eats heavily into any profits and bumping up daily prices is unrealistic. Also, the exponential cost to use POS integration makes the integration unattainable. The scanning ability does not work well with at-the-door purchasing or purchases within 15 minutes of the event. It takes a while to catch up with the app. With all that said, it is the easiest to operate and modify. We did have one display issue that arose with recurring events but it seemed to have resolved within 24 hours and support was responsive. It plays nicely with other apps you may have and doesn't try to reformat templates like some other apps. I just wish the costs associated with the solutions were more integrative and effective for businesses like ours.

I've used this app since 2015 for a big event with lots of attendees, and it has impressive functionality, because we are able to edit the code on our shopify to limit quantity limits per customer etc, and other things that other ticket websites dont offer. its a bit unreliable though - the developers weren't updating it for a while and it was difficult to reach them back in 2016, and then it worked really well for a few years - and for the last 2 years something breaks and its a little slow to get support. but for now it seems ok and its the best i can use so im sticking with it!

I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.