Evey Events & Tickets
Evey Events on Shopify
Rating
4.6
feedback
168
chart
#7,843
All reviews
Rating Breakdown
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Nov. 20, 2024
We have updated our review to reflect the excellent customer service provided by Hannes in addressing our concerns. Overall, this application meets the essentials of our expectations. We look forward to gaining more visibility on a roadmap to ensure all promised features are fixed. However, thanks to Hannes, we are confident that Evey Events is moving in the right direction and will continue to improve their platform, which is already indispensable to our internal teams. We will gladly offer 5 stars once the following features are fixed: - Scheduled Availability - Add to calendar Shout out to Hannes for delivering such great client service!
Thank you for your honest review! We're sorry the availability date feature isn't performing as intended. We're committed to fixing this issue as soon as possible. -Evey Management Team
Sept. 20, 2024
There were some glitches but the support is awesome and fixed the issue as soon as possible.
Hey there Conscious Community! Thank you for sharing your experience! I understand that you had encountered some issues after installation, but we're glad that our support team was able to help you out. If you need help with anything else, please don't hesitate to reach out to us! Thank you for choosing Evey!
Sept. 16, 2024
NICE AT THE MOMENT
Hi there VREC Shop and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Are there any specific features that you liked? What can we do to make your experience better? We hope to hear your feedback soon!
Aug. 20, 2024
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team! Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience. We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns. If you need help with anything else, you know where to reach us!
July 2, 2024
The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.
Hi Purple Blossom Lavender and team! Thank you for sharing your experience with us! We appreciate your continued support and we assure you that we will do our best to improve our app. Bern will surely love to see this review! She's a naturally helpful person and we're glad to hear that she was able to guide you through the app. If you need help with anything else, you know where to reach us!
June 4, 2024
App is a bit finicky to use at times, especially when updating existing events to a new date. It does work and get the job done though. Support is excellent, had a minor graphical issue I needed help with and they had it fixed in less than an hour from E-mailing them for help.
Hi there The School Of Italian Pizza! Thank you for taking the time to leave a detailed review. We're glad that you like our app and the support we provide. We know how important it is to get issues fixed quickly, and our team is happy to be of help. We also appreciate your honesty with this feedback. We will do our best to improve our app and keep things simple and user-friendly. If you need further assistance, you know where to reach us! Thank you for choosing Evey!
April 17, 2024
So far so good
Hi there Off Grid Studio! Thank you for leaving a review! We'd like to learn more about your feedback. Is there anything we can do to make your experience better? We hope to hear from you soon. Cheers!
March 8, 2024
Die App ist super und die Integration in Shopify funktioniert hervorragend. Ein paar mehr Personalisierungsoptionen wären toll. Die Einsteigerpreise sind fair, die Preisstaffelung ist aber nicht ideal – eigentlich würde ich wegen einer einzigen Funktion das größte Paket benötigen. Das ist aber für ein kleines Unternehmen finanziell nicht stemmbar. Eine klare Empfehlung für eine großartige App mit Verbesserungspotenzial!
Hi TherAkademie and team! We appreciate your detailed feedback a lot. Thank you so much for providing your insight, we will definitely consider your suggestions about our plan features and the personalized options as well. By the way, what kind of customization within the app would you like? Can you provide us with more information so I can check this with our Customization team? We hope to hear from you soon!
Feb. 14, 2024
This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.
Hi there Modernister - Tim Ross! Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs. Please let us know if there's anything you need help with!
Jan. 11, 2024
Hi 'Sippsi Good Tea and Team! Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better? I look forward to your feedback!
April 14, 2023
Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.
We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email. Please let us know if there is anything you might need help with. Cheers!
Oct. 26, 2022
It's worked very well for selling tickets to scheduled classes I offer. And if I've had issues, customer response was SUPER quick. I needed a calendar view for my website, and the ability for customers to pick pre-scheduled dates/times. This does it all and it looks nice too. There are a lot of little details you don't realize you need until you start putting this together, so give yourself plenty of time to set things up and test, test, test. Once I got everything initially set-up, its been easy to to add classes to my schedule.
Thanks for taking the time to review. We love our calendar view (for anyone else reading, you can read about how to enable it here: https://help.eveyevents.com/hc/en-us/articles/4405048458637-Add-Calendar-View-to-your-Storefront ) We know that visuals are important to you (I mean, your products and site are GORG), and we are tickled that you trust us to be your ticketing partner! Thanks for making our app look so good!
June 30, 2022
Update: The team who now run Evey reached out and scheduled a call with me. The genuinely wanted to understand the challenges and want to make it right. Seems like a great team behind the scenes and look forward to the issues below being cleaned up and future enhancements. Original: This app is plagued with errors. My most recent event I used the recurring event feature and had it oversell by 20% of the limit I set. I was really hopeful with their reserved. Here are the issues I have had over the past couple weeks: - Orders not fullfilling - Overselling - which they have a number of reasons for this but cannot get it fixed - People purchasing a ticket in a recurring event and it does not force them to choose a time so they gave us money but cannot get a ticket as no time was selected. Had to refund these tickets as they purchased the day of and we couldn't confirm in time. - Check-in app doesn't allow us to select a time in a recurring event to just check people in for that. We were suggested to check an option that only allows people to check in "during the event time" however then half of the tickets wouldn't check in and we would get error messages so we had to disable that. - Inaccurate reporting - one section says we sold x tickets, another sections says a completely different number. I know the customer service team is trying to help and I really hate to write a review like this but I have wasted at least 10-15 hours in the last week alone going back and forth with their customer support trying to get things working properly. And I look like a fool to our customers and our event partners because I cannot give accurate reporting and all the issues we are having.
Hi there - thanks for taking the time to write this, and share detail. Although it is gutting for us to hear how much trouble you had, we appreciate the time you took to write it. The issues you experienced are not in line with the support we provide (just read our other reviews, we really pride ourselves in our service and product). We will continue to work with you to ensure this doesn't happen again! July 11 update: We've chatted with this merchant and are working super hard to help him. Also, we like him a lot as a person and want him to be our friend. :)
Aug. 10, 2020
The Frosty Festival started using this app to sell tickets about 5 years ago. This app allowed us to switch from in-person ticket sales with "old-fashioned" tickets to online and in-person sales. Our customers enjoyed buying tickets online and we really enjoyed being able to see who purchased tickets, being able to re-send them their tickets, and being able to manage and download the lists.
Aug. 21, 2018
Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent) 2 main effort points : => Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point) => There is no mail tracking / dashboard (when sending the attendees tickets) The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money
Aug. 24, 2016
Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app. Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify. Will be using it again this Autumn.