The Aldrich Contemporary Art Museum review for Evey Events & Tickets
Nov. 18, 2025
(1) Ticket fees get lumped into the price, it does not break them out as separate line items (2) selling via POS does not work for recurring events (e.g. museum admission) because there is no way to choose the event date. Evey acknowledges that POS integration is broken in their knowledgebase (3) The workaround is to go into the order after the fact and assign a date, but it's a hassle and easy to forget/difficult to enforce with the front desk staff.
Thanks for taking the time to share this detailed feedback. We’re really sorry that your experience hasn’t matched the standard we aim to deliver. Regarding the ticket fees, Evey does support fee separation in many setups, so we’d like to take a closer look at your specific configuration to help get this working the way you expect. For POS recurring events, you’re absolutely right; our team has acknowledged the existing limitation in the knowledge base. We understand how frustrating it is for front-desk operations, and improving POS support (including date selection for recurring events) is already on our product team’s roadmap. We’d love to gather more details from your setup to make sure your use case is fully covered in that update. In the meantime, we’d really appreciate the chance to work directly with you. We’ve reached out to you privately to better understand your store’s configuration and help with immediate solutions wherever possible. Thank you again for the honest feedback; it genuinely helps us prioritise the right improvements. We’d like to turn this experience around for you.
